Temporary Front Administrator / New Patient Coordinator

About the role

Silver Lake Dental is looking for a friendly, organized, and Experienced, Front Administrator to cover an employee's leave. This is a temporary position expected to run approximately Mid/End of November through Mid/End of February. You'll be the first face and voice of our practice, helping patients feel welcome and keeping the front office running smoothly.

What you'll do

• Greet patients, check them in and out, and answer phones with warmth and professionalism
• Schedule and confirm appointments and manage the daily schedule
• Collect payments, explain treatment estimates, and process insurance information
• Verify insurance benefits and submit or follow up on claims
• Manage new patient paperwork and request records as needed
• Send recalls and reminders and keep patient records accurate and up to date
• Support the clinical team and help with general office tasks
• Ensure new patient records are complete before their arrival and welcome them to the practice in a warm, professional manner

What we're looking for

• Previous front desk, customer service, or administrative experience in a dental setting
• Comfort with computers and the ability to learn practice management software quickly (we are a Dentrix practice and use RevenueWell for communication)
• Clear, kind communication with patients and coworkers
• Strong organization and the ability to multitask in a busy environment
• Dependability: you'll be stepping into a role the team counts on
• Familiarity with dental insurance and billing is a plus

Schedule

Monday through Thursday, with arrival between 7:15-7:30 am until 5:15-5:30. We have a daily huddle promptly at 7:45 am and see patients from 8:00 am until 5:00 pm. We break from 12- 1 pm for lunch.

Pay

$23-25 per hour, depending on experience. Due to this being a temporary position, no benefits are included. You would be included in our daily and monthly comission/bonus program.

Why join us

You'll work with a supportive, close-knit team in a patient-focused practice. This is a great fit if you're looking for short-term work with a team that appreciates you. Strong performers may be considered for future openings.

How to apply

Send your resume and a brief note about your experience to aamenne@silverlakedental or use the link. Please include your availability to start. Applications are reviewed as they come in.

Silver Lake Dental is an equal opportunity employer.