Temporary Receptionist

Receptionist

Part-Time Position / On Call Basis

Salary Range: Negotiable

EDUCATION AND EXPERIENCE:

High School graduate; over six (6) months experience in a clerical position requiring public contact, preferably public housing operations duties.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of general public housing application programs, policies, and procedures; Knowledge of occupational hazards and applicable precautionary measures; Skill in the use of office equipment, computers, and software; Skill in typing 40 WPM with accuracy; Skill in maintaining routine visitor records and generating reports; Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner; Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner; Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver.

County Residency Required Within One Year of Employment

The Springfield Housing Authority is an Equal Opportunity Employer

Education & Experience:

High school graduate, ability to type 40 wpm; must be able to write legibly; ability to make minor arithmetic calculations and tabulations; perform according to standard procedures; answer telephones; should have a pleasant voice, mannerisms, appearance, and ability to deal courteously and efficiently with staff and the public.

Over six months experience in a clerical position requiring public contact, preferably public housing operations duties, and should possess a working knowledge of management policy and practices; must be familiar with the duties and responsibilities of staff; must have demonstrated ability to establish brief interviews or conversations either on telephone or walk-ins; develop pleasant contacts and ability to solicit required information.

The incumbent ensures the public housing visitors have a positive first impression and ongoing pleasant relationship with the SHA. The incumbent provides courteous, pleasant, professional, and prompt service to individuals calling or walking into the main office; refers individuals to the appropriate employee in a timely manner; and ensures the public housing lobby area is safe and secure, using applicable procedural safety measures as required. This position covers for our Public Housing and Housing Choice Voucher Receptionist positions on an as needed basis or for a scheduled period of time. The hours of work would be 8:00 am - 4:30 pm.