Temporary Studio Administrator / Client Experience Coordinator

Temporary Studio Administrator / Client Experience Coordinator

Fixed-term contract: 19 August – 4 September | Weekdays
Timeless Images

Are you the kind of person who can talk to anyone, make people feel instantly welcome, and somehow keep ten things organised at the same time?

We’re looking for a confident, warm and highly organised Studio Administrator / Client Experience Coordinator to join Timeless Images on a short-term fixed contract from 19 August to 4 September.

This is much more than sitting behind a desk.

You’ll be the friendly voice on the phone, the welcoming face when clients arrive, and the person helping keep our photographers, clients and studio schedules running smoothly.

What you'll be doing

You’ll be responsible for:

• Answering phones and speaking confidently with clients
• Meeting and greeting families when they arrive at the studio
• Creating a warm, friendly and professional first impression
• Managing appointments and multiple schedules
• Organising photographers and coordinating their daily schedules
• Making changes when plans inevitably move around
• Working across multiple software and booking systems
• Keeping accurate client information and administration
• Communicating with photographers and the wider team throughout the day
• Helping make sure clients have a fantastic experience from the moment they contact us

Who we're looking for

The right person will be someone who is naturally a people person.

You can talk to almost anyone and quickly build rapport, whether that's over the phone or face-to-face. You're friendly and approachable while still being confident enough to take control of a busy schedule.

You’ll ideally be:

• Exceptional on the phone
• Warm, outgoing and genuinely interested in people
• Confident meeting and greeting clients
• Highly organised
• Comfortable juggling multiple priorities at once
• Quick to learn new software and systems
• Confident working with multiple calendars and schedules
• Calm when things change unexpectedly
• Reliable and punctual
• Comfortable taking initiative rather than waiting to be told what to do

You don't necessarily need photography experience however this would be an added advantage :-)

For us, personality, communication skills and organisation are more important. We can show you how our studio operates and how our systems work.

The contract

Dates: Wed 19 August – Fri 4 September
Days: Monday to Friday
Position: Fixed-term temporary contract

Because this is a short-term position, we're looking for someone who can learn quickly, get stuck in and become part of the team from day one.

If you're the person who becomes everyone's best friend on the phone and in person, while somehow keeping the whole day organised behind the scenes, we'd love to hear from you.

Apply through SEEK with your CV and a short introduction telling us why you'd be great at this role.