Tenancy Administration Officer

Job Responsibilities

• Prepare, process, and maintain tenancy agreements, renewals, amendments, and related documents.
• Maintain accurate and up-to-date tenant, lease, and property records.
• Monitor tenancy expiry dates and coordinate lease renewals.
• Follow up on rental payments, deposits, utilities, and other tenancy-related charges.
• Prepare invoices, statements, payment schedules, and tenancy reports.
• Communicate with tenants regarding rental, documentation, renewal, and administrative matters.
• Coordinate with agents, property managers, and relevant departments.
• Handle tenant enquiries and resolve routine tenancy administration issues.
• Assist with move-in and move-out documentation and handover arrangements.
• Ensure tenancy documents are properly filed and comply with company procedures.
• Update tenancy information in property management systems or databases.
• Prepare regular reports on occupancy, lease expiries, rental collections, and outstanding matters.
• Assist with audits and provide supporting tenancy documentation when required.
• Perform other administrative duties related to property and tenancy management.

Job Qualification

• Well versed in Microsoft Office.
• Multi-tasking and able to work under minimum supervision.
• Attention to details, committed with strong sense of responsibility.
• Good working attitude and pleasant personality, good communication, customer service and interpersonal skills.
• Good command in English and Bahasa Malaysia.
• Certificate/Diploma in Business Studies, Admin & Management.
• Minimum 2 years relevant experience in carry out administration function