Tenancy Manager

Purpose-driven roles supporting sustainable housing outcomes
Opportunities across both Tenancy Manager and Coordinator level
Join a growing indigenous organisation making a real community impact

About the role
Support individuals and whānau to sustain safe, long-term housing outcomes within a growing indigenous organisation delivering community, housing, and wellbeing services across Auckland. These opportunities sit within a collaborative tenancy team supporting a diverse range of clients across transitional and social housing environments. Work closely with support workers and wider community teams in a varied and rewarding role where no two days are the same.

Duties

• Manage tenancy administration including lease agreements, renewals, and related documentation
• Conduct property inspections and coordinate maintenance requirements
• Support tenants to sustain successful long-term tenancies
• Work collaboratively with support workers and wider community teams
• Assist with rent management, payment plans, and tenancy-related matters
• Coordinate property visits, appointments, and tenancy processes across multiple sites
• Maintain accurate records and ensure compliance with tenancy procedures

Skills & experience

• Previous tenancy, property, housing, or community sector experience preferred
• Strong interpersonal skills with the ability to build trust and rapport with diverse communities
• Resilient, adaptable, and comfortable working within a fast-paced environment
• Strong organisational skills and ability to manage competing priorities
• Open-minded, empathetic, and values-driven approach
• Confident communication skills and ability to manage challenging conversations professionally
• Full driver’s licence required

About the company/Culture
Join a highly respected indigenous organisation committed to improving housing and wellbeing outcomes across Aotearoa. Providing a wide range of housing, mental health, and community support services, this organisation places strong importance on collaboration, cultural competency, diversity, and creating positive social impact. This is an environment where people are genuinely passionate about the work they do and the communities they support.

Benefits

• Health insurance and HOP card top ups after three months
• Birthday leave
• Support towards tenancy/property qualifications
• Purpose-driven and community-focused environment
• Opportunities for internal growth and progression
• Plus much more!

How to apply
To apply for this role or find out more, please visit our website at www.h2r.co.nz and refer to reference number 1044529. For further information please contact Kristen Burkett on [09 368 7300](tel:09 368 7300).  All applications will be acknowledged by email.