Tenant Coordinator

About us

Zuspann Rentals is a small but fast-paced rental office in Lawton managing a large portfolio of properties. We are looking for a dependable, highly organized Tenant Coordinator to keep daily operations running smoothly.

This role is the central hub of our office, handling communication with tenants, coordinating with maintenance, and keeping everything on track day to day. If you are someone who can stay organized, handle multiple priorities, and remain calm under pressure, this could be a great fit.

RESPONSIBILITIES AND DUTIES

• Answer and direct incoming calls
• Assist with rent collection and delinquency follow-ups
• Process rental applications and screen applicants
• Post rent payments and handle daily deposits
• Coordinate maintenance requests with vendors and tenants
• Respond to tenant and prospect inquiries (phone & email)
• Maintain accurate records and update systems daily
• Handle incoming/outgoing mail and office organization
• Assist with resolving tenant concerns and complaints
• Conduct follow-up calls to ensure issues are resolved

MINIMUM QUALIFICATIONS

• Reliable and consistent (this is non-negotiable)
• Strong organizational and multitasking skills
• Ability to stay calm and professional in a fast-paced environment
• Excellent communication and customer service skills
• Self-motivated and able to work independently
• Ability to operate various computer software programs, specifically Microsoft applications Word and Excel
• Must be highly organized and self-motivated
• Rentals/Leasing Experience: 1 year (Preferred but not required)

SCHEDULE

• Monday–Friday
• Office hours: 8:30 AM – 5:30 PM
• Half day on Wednesdays (office closes at noon)

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Lawton, OK 73507 (Required)

Work Location: In person