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Tenant Relation

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Tenant Relation

Prakarsa Lestari Jaya

Tenant Relation

20 days ago

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Important information


Contract type:

Freelance / Contract

Location:

Surabaya, East Java, Indonesia

Work mode:

Onsite

Published on:

6 October 2026

What they need


🚨 URGENT RECRUITMENT

Tenant Relation (TR)

📍 Location: Surabaya

Job Description:

  1. Melayani pendaftaran dan pengelolaan fingerprint penghuni untuk akses masuk dan keamanan.

  2. Melayani kebutuhan sewa apartemen, termasuk memberikan informasi dan membantu proses administrasi.

  3. Mengelola pendaftaran dan administrasi member/langganan parkir penghuni.

  4. Menerima, mencatat, dan membantu menindaklanjuti komplain atau keluhan penghuni.

  5. Menyediakan dan membantu penghuni dalam pengisian complaint form serta melakukan follow up kepada pihak terkait.

  6. Bekerja di Back Office

Kualifikasi:

  1. Pendidikan minimal S1 semua jurusan, tetapi Ilmu komunikasi dan Manajemen lebih diutamakan.

  2. Memiliki pengalaman di bidang Tenant Relation, Customer Service, atau Property menjadi nilai tambah. (Fresh Graduate dapat melamar)

  3. Memiliki kemampuan komunikasi dan pelayanan yang baik.

  4. Ramah, responsif, teliti, dan mampu menangani keluhan penghuni.

  5. Mampu melakukan administrasi dan menggunakan Microsoft Office dengan baik.

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