Tenant Support Worker

Overview

Tenant Suppor Worker required in the Doncaster and Rotherham area

Hours 10:00am - 4:00pm (Monday - Friday) Office/Working from home
We are seeking a compassionate and dedicated Tenant Support Worker to join our team in supported accommodation settings across Doncaster and Rotherham visiting tenants in their home. In this role, you will provide practical and emotional support to residents living in shared and self-contained supported housing, helping them to manage their tenancies and develop independent living skills. You will work on-site within our supported schemes, assisting tenants with day-to-day living, accessing local services, and engaging with support plans tailored to their individual needs. Your support will be vital in promoting safety, stability, and wellbeing, and in enabling tenants to maintain their accommodation and progress towards greater independence

• Be responsible and accountable for providing advice, support, motivation, crisis intervention and future planning, appropriate to the expressed needs of service users with the aim of ensuring that every client goes on the live independently.
• Undertake assessments and casework with clients seeking support or resettlement, ensuring an integrated approach to the support provision.
• Participate in regular reviews of clients’ cases, alongside partner agencies and other HHPL services.
• Develop positive working relationships with clients in order to facilitate the best possible outcomes and to address issues of social isolation and exclusion.
• Assist clients with finances, including welfare and housing benefits and grant claims, liaising with appropriate agencies where necessary.
• Maintain a safe and appropriate physical environment for staff and service users, in conjunction with the Landlords and Health and Safety.
• Experience
• Experience of working within the homelessness or social care sector
• Knowledge of GDPR and data management
• An understanding of and commitment to confidentiality and professional boundaries
• The ability to work with clients who may display challenging behaviours
• Solid IT skills with the ability to record and sound accurate records in a timely fashion on IT applications
• Ability to write concise reports, client notes and external letters to a high standard of efficiency
• Experience of conducting client assessments and interviews
• Effective time and workload management
• Excellent organisational skills
• The ability to work on own initiative, creatively managing a varied workload
• A valid driving licence and a car is preferred to facilitate transport duties as part of client support.

If you are passionate about making a difference in the lives of others and possess the necessary skills and experience, we encourage you to apply for this rewarding position as a Support Worker.

Pay: £24,017.00-£28,106.00 per year

Benefits:

• Casual dress
• Company events
• Company pension

Education:

• GCSE or equivalent (preferred)

Experience:

• Home care: 1 year (preferred)
• Support Worker: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Willingness to travel:

• 75% (preferred)

Work Location: In person