Tender Process Expert (Freight Forwarding)

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Primary Responsibilities:

• Convert customer pricing template to internal pricing sheet (IPS)
• Input rates available in RMS into IPS
• Complete IPS with rates not available in RMS (procured by Global Pricing Manager from  Regional/Local Product)
• Convert IPS back to customer pricing template for submission
• Ensure all documents are uploaded

Additional Responsibilities:

• Assist in updating Bid Assessments in Salesforce
• Assist in completing RFIs with global responses in RFI Database
• Support the annual RFI Database review cycle

Skills Requirements:

• Microsoft Suite – Outlook, Excel, Teams - Must be proficient in Excel
• Rate Management Systems - Magaya Catapult, 7L, IMS/ITG
• Loopio RFI Database
• Salesforce

Responsibilities

• Answer phone calls and respond to emails from client
• Create potential clients in Client Intelligence and build database based on information provided
• Draft quotes; follow up feedback on proposals generated
• Confirming bookings via email
• Review and check all order requests before processing (Order Management)
• Services existing and new customers for their sent order/s or concerns
• Ensures all order requests are processed accurately
• Establish, develop, and maintain positive business and customer relationships
• Following-up on required documents with the clients
• Coordinate sales effort with team members and other departments
• Any other tasks that may be assigned by the client/Team Leader

Client Specific Tasks:

• Missing BL request/chasing
• System Updates/Changes from Updated BL, ARNs and Pre-alerts
• Identifying and attaching/uploading/archiving documents
• Chasing Charges/EDO
• Freight Rate Request
• EDO management and chasing
• Tariff Rates Update
• Chasing Shipping Line and Agent Rates
• Adding CIV and PO numbers in jobs
• Container Breakup Update
• Product Listing
• Autorating Management

Pricing and Procurement Support

Key Responsibilities – Pricing

• Manage and distribute DAP rate sheets to partners and agents every four months
• Support Pricing Manager and Branch Sales teams by completing quotes to partners and agents
• Complete and submit client spot quotes if and when required
• Assisting with Branch and Head Office tenders when required
• Pricing analysis and quote conversion reporting through the internal systems/tools
• Any related task/s assigned by the client or Team Leader

Key Responsibilities – Procurement and Supplementary

• Uploading and maintaining ocean, air and inland supplier rates into Procurement Platform
• Update and maintain rates in M-Files and Procurement Platform
• Provide sales reporting Dashboards and Analysis
• Provide assistance with month end sales reporting
• Strategic and customized analysis for Branch Management and Head Office
• Supporting Pricing Manager with the development of “Call Lists” and “Lead Databases” for Partner Sales Campaigns
• Additional Ad-Hoc Duties as assigned by the Pricing or Commercial Managers
• Shipping Line port pair analysis
• Trade lane research (import/export) for focus regions
• Any related task/s assigned by the client or Team Leader

Requirements

• Minimum of 2 years’ import / export offshore operational experience within the freight forwarding industry
• Must be proficient in MS Office, Teams and Excel applications,
• Must have strong analytical, statistical and data analysis skills
• Excellent English skills in both written and oral communication
• Ability to work independently and with cross-functional teams
• Must have high level of attention to detail and accuracy
• Ability to cope with repetitive or continuous support queries
• Solid computer skills with the ability to learn new systems quickly
• Experience in working with an Australian freight forwarder in a commercial capacity
• Must have high level of attention to detail and accuracy
• Solid computer skills with the ability to learn new systems quickly
• With positive attitude towards difficult situation
• Willing to work in Ortigas Site
• Can start ASAP and amenable to graveyard and weekend schedules