Terminal Manager

"Here we grow again". Highlight Motor Group is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.

Highlight Motor Group offers an exciting, fast-paced environment that has ideal positions for someone who is looking for a REAL career move. To work for Highlight Motor Group, you must have great people skills, communicate well, have a team-oriented personality, and have the desire to set and achieve goals. As our company is consistently expanding, we are looking for those candidates who are highly motivated and driven by the opportunity for financial reward and career advancement in a family-like working environment.

Job Description:

We are seeking an experienced and results-driven Terminal Manage r to lead operations at a high-volume logistics hub in California. This is a senior leadership role responsible for overseeing all aspects of a fast-paced, multi-shift transportation and warehouse operation. The ideal candidate is a hands-on leader with strong experience in LTL consolidation and high-throughput freight environments, capable of driving operational excellence, safety, and efficiency across a large and dynamic team.

Responsibilities:

• Lead all terminal operations in a high-volume environment. This includes load booking, load planning, cross-docking, freight flows, warehousing, LTL consolidation, linehaul coordination, shipping, receiving and all administrative functions thereof.
• Supervise, assess, and develop warehouse staff, dispatchers, load planners, CSR, and other multi-shift operational teams on a day-to-day basis.
• Optimize the use of drivers, trailers, equipment, and dock capacity to support continuous freight movement
• Ensure all billings are completed in a timely basis, including all extra charges (assessorial fees) related to wait times, bonds, lumpers, etc.
• Ensure full compliance with DOT regulations, OSHA standards, and internal safety policies.
• Drive a strong safety culture through proactive leadership, coaching, audits, and incident prevention.
• Monitor and improve key performance indicators (KPIs), including productivity, cost per shipment, damage rates, and service levels.
• Resolve real-time operational disruptions, bottlenecks, and service issues in a high-pressure environment.
• Oversee staffing strategy, scheduling, labor planning, and peak volume management.
• Lead employee development, training, performance management, and succession planning.
• Collaborate with HR on hiring, retention, payroll issues, and employee relations.
• Continuously identify process improvements to increase efficiency and reduce operational costs.
• Ensure compliance with company policies, customer requirements, and service level agreements (SLAs)
• Communicate and present comprehensive reports on a continuous basis to the executive team located in Canada. Develop action plans to improve results and follow through with execution on a timely basis.
• Review technology, data, and data gaps to ensure TMS/WMS systems are being optimized and staff efficiency is being maximized.
• Create a safe working environment for all personnel. Carry out safety policies and procedures in a consistent manner. Respond to driver and warehouse personnel concerns about safety, dispatching, equipment and grievances.
• Other duties as assigned.

Requirements:

• 5+ years of experience in a terminal or transportation management role.
• Willingness to “roll up your sleeves” and “do what it takes” to get the job done.
• Strong background in high-volume logistics, freight, LTD consolidation, or distribution. center operations
• Proven leadership experience managing large, multi-shift teams.
• Strong knowledge of DOT regulations and safety compliance.
• Excellent problem-solving, decision-making, and organizational skills.
• Ability to thrive in a fast-paced, high-pressure operational environment.
• Effective communication and leadership skills with a hands-on management style.
• A true passion for the transportation and logistics industry.
• Proficiency in Microsoft Office (Excel, Word) and warehouse/transportation management systems
• Ability to perform under pressure and manage multiple priorities effectively.