Terminal Operations Supervisor

Port of Tauranga is New Zealand's largest and most efficient port, and our Tauranga Container Terminal (TCT) is the engine room of that success. We're looking for a Terminal Operations Supervisor to help lead the team that keeps cargo moving safely, efficiently and to a "can do" standard our customers rely on.

About the role

Reporting to the Terminal Logistics Manager, you'll supervise, coordinate and facilitate all land-side cargo operations and transactions across the Tauranga Container Terminal. You'll lead a shift supervisor and wider operational teams day to day, keep our customers front and centre, and play a key role in driving safety, productivity and continuous improvement across the terminal.

This is a hands-on leadership role in a 24/7, fast-paced operational environment — no two shifts are the same.

What you'll be doing

• Leading and coordinating shift teams to deliver operational excellence and outstanding customer service
• Building strong relationships with shipping lines, contractors, transport operators and regulatory agencies
• Overseeing yard operations, resourcing and equipment to maintain safety, efficiency and productivity
• Coordinating the handling of reefer, hazardous, over-dimensional and other specialised cargo in line with best practice
• Ensuring compliance with safety, Customs, MPI and NZFS regulatory requirements
• Identifying and driving productivity, efficiency and technology improvement initiatives
• Developing and reporting on KPIs, and maintaining accurate operational documentation
• Becoming a "super user" of our Terminal Operating System (TOS) and supporting staff training and development
• Leading from the front on health and safety, and contributing to a culture where it's everyone's responsibility

What you'll bring

• 5+ years' operational experience in a container terminal environment
• Proven experience leading teams within a 24/7, shift-based operation
• A track record of coordinating multiple stakeholders — shipping lines, contractors, transport operators and regulatory bodies
• Experience training, coaching and developing operational staff
• Familiarity with N4/XPS Terminal Operating Systems (or similar) is highly advantageous
• Strong operational planning, resource allocation and decision-making skills, including under pressure
• Skilled communication, conflict resolution and stakeholder management
• A tertiary qualification or equivalent relevant work experience

Why Port of Tauranga

As New Zealand's largest port, we offer the scale, stability and career pathways of a major infrastructure business, along with a genuine commitment to our people and our region. You'll join a team that takes pride in safety leadership, operational excellence and building lasting relationships with the customers we serve.

If you're ready to bring your terminal operations experience to a leadership role that makes a real impact, we'd love to hear from you.

Apply now.

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Port of Tauranga is committed to providing a safe, inclusive workplace. Applicants must be eligible to work in New Zealand and may be required to undergo pre-employment checks, including drug and alcohol testing and background checks relevant to operating within a Customs Controlled Area (CCA) and Maritime Security Area (MSA).