TERRITORY MANAGER

Job Description: Territory Manager

Position: Territory Manager (TM)

Location: Kota

Reporting To: Regional Head

Job Purpose

The Territory Manager is responsible for driving business growth, operational excellence, and team performance across approximately 20 branches within the assigned territory. The role involves leading a team of 60-80 employees, ensuring compliance with organizational policies, implementing business processes, and coordinating with support functions to achieve business objectives.

Key Responsibilities

1. Business Growth & Territory Management

• Drive overall business growth and profitability across approximately 20 branches.

• Develop and execute territory business plans to achieve revenue, portfolio, and productivity targets.

• Monitor branch performance and implement corrective actions to achieve business goals.

• Identify market opportunities and strengthen customer acquisition and retention strategies.

  2. Team Leadership & People Management

• Lead, motivate, and manage a team of 60-80 employees across the territory.

• Build a high-performance culture through coaching, mentoring, and regular performance reviews.

• Ensure adequate manpower planning, talent development, and employee engagement.

• Drive productivity and accountability across all branches.

  3. Branch Operations Management

• Ensure smooth day-to-day operations across all branches.

• Monitor key operational KPIs and service quality standards.

• Drive process adherence and operational efficiency across the territory.

  4. Compliance & Business Process Governance

• Ensure strict adherence to company policies, regulatory guidelines, and compliance requirements.

• Monitor branch-level audits and ensure timely closure of observations.

• Implement and reinforce standard operating procedures (SOPs) and business processes.

• Maintain high standards of risk management and operational controls.

  5. Support Function Coordination

• Work closely with HR, Credit, Operations, Finance, Risk, IT, and other support functions.

• Facilitate timely resolution of operational and business issues.

• Ensure effective implementation of organizational initiatives and projects within the territory.

• Support recruitment, onboarding, training, and retention initiatives.

  6. Stakeholder Management

• Build strong relationships with internal and external stakeholders.

• Collaborate with regional leadership to achieve strategic business objectives.

• Represent the organization in key customer and business meetings.

  Desired Qualifications

• Graduate/Postgraduate in Business Administration, Finance, Marketing, or related field.

• Relevant experience in branch banking, financial services, NBFC, lending, or retail financial products.

  Key Competencies

• Strong leadership and people management skills.

• Business development and sales management expertise.

• Strategic thinking and problem-solving ability.

• Strong understanding of compliance and operational processes.

• Excellent communication and stakeholder management skills.

• Data-driven decision-making and performance management capability.

  Span of Control

• Branches Managed: Approximately 20

• Team Size: 60-80 Employees

• Territory Coverage: Assigned Region/Territory

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.