Territory Manager – Elite Supplements

Territory Manager – Elite Supplements | Victoria

We’re looking for a driven, practical retail leader to support our Victorian Store Managers and help our stores perform at their best.

Full-Time | Tuesday to Saturday roster | Melbourne-based | Regular travel across Victoria

You’ll initially support Northland, Doncaster and Eastland, with additional Victorian stores joining our franchise group as we expand. Your store portfolio and management responsibilities will increase, and you’ll be required to travel to more locations across Victoria. Working closely with our Operations Manager, you’ll build confident leaders, improve sales and profitability, and keep day-to-day operations running smoothly.

LIFE AT ELITE SUPPLEMENTS

At Elite Supplements, we live and breathe health, fitness and personal growth. We’re passionate about quality products, knowledgeable advice and helping customers find the right supplements for their goals.

We are an independently owned and operated Elite Supplements franchise group, with stores across Queensland and Victoria. This role sits within our franchise business and reports to our Operations Manager. You’ll play an important part in developing our Victorian teams as we add more stores to the group. We value people who take ownership, communicate clearly and follow through.

THE ROLE

This is a hands-on, field-based leadership role. You’ll spend time in stores each week, understand what’s happening on the floor and work with Store Managers to turn opportunities into measurable improvements.

You’ll be responsible for:

• Coaching Store Managers to lead their teams confidently, deliver effective feedback and training, and solve everyday problems independently
• Reviewing sales, gross profit, average sale value, homebrand performance and wage costs to identify what needs attention and agree clear actions
• Planning purposeful store visits, with at least two visits per store each month and additional support during handovers, training and busy periods
• Working alongside managers on the shop floor to strengthen sales conversations, product knowledge and customer experience
• Holding regular manager check-ins, setting priorities and following up agreed actions until they are completed
• Supporting recruitment, onboarding and manager development so stores have capable teams and reliable roster coverage
• Helping managers keep stores trading for all required centre hours, manage wage budgets and resolve staffing gaps, including covering shifts when needed
• Improving stock availability, ordering, stocktake accuracy and short-dated stock clearance, alongside store presentation and promotional execution
• Helping managers build local business, gym and PT relationships through VIP visits, samplings, events and ambassador and affiliate activity
• Keeping store trackers, task lists and operating procedures useful and up to date, and identifying ways to make processes simpler
• Providing concise visit updates to the Operations Manager covering coaching delivered, manager actions, follow-up priorities and concerns, with practical recommendations
• Supporting store takeovers and new openings, then taking ongoing responsibility for additional Victorian stores as they join our franchise group

Your impact will show in stronger Store Managers, consistent standards and improved store results. You’ll support managers to lead their own teams, while staying close enough to spot issues early and help resolve them.

THE BENEFITS

At Elite Supplements, you’ll have:

• The opportunity to shape the performance and culture of our Victorian stores
• Direct support from our Operations Manager and wider leadership team
• Exclusive staff discounts on leading supplement brands
• Fully funded Sports Nutrition Certification and ongoing product training
• Room to grow your leadership career as our store network expands
• A varied role combining people development, commercial performance and practical store support

ABOUT YOU

We’re looking for someone who:

• Has proven retail leadership experience, ideally across multiple stores, or is an accomplished Store Manager ready to step up
• Can show how their coaching has improved a manager’s capability and delivered stronger sales or operational results
• Can read sales reports, identify the cause of a performance gap and turn it into a realistic action plan
• Understands rosters, wage budgets, stock control and the practical demands of running a retail store
• Communicates directly and constructively, builds trust and holds people accountable
• Is organised, self-directed and able to manage an increasing number of stores while maintaining consistent coaching, communication and follow-up
• Is comfortable using Google Sheets, Google Docs and retail POS reports; Lightspeed/Vend experience is an advantage
• Has a genuine interest in health, fitness and supplementation, with a willingness to keep learning
• Holds a current driver’s licence and is willing and able to travel each week across Victoria, including to additional locations as the territory expands

You’ll need to be comfortable moving between planning, coaching and hands-on store support, including peak trading periods and roster coverage when required.

APPLY NOW & JOIN THE ELITE TEAM!

If you enjoy developing people, solving problems and seeing your work make a real difference across stores, we’d love to hear from you.

Please attach your resume and a short cover letter outlining your retail leadership experience and an example of how you helped a manager or team improve their results.