Roots Group of Companies
TERRITORY SERVICE EXECUTIVE
Skills
3 months ago
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Important information
Contract type:
Permanent
Salary:
₹275,000 – ₹450,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
10 August 2026
What they need
SUMMARY
To ensure the smooth operation, preventive maintenance, breakdown support, and timely servicing of industrial cleaning equipment deployed at Delhi Metro project locations while maintaining high customer satisfaction and achieving service KPIs.
- Equipment Maintenance
2. Customer Support
3. Service Documentation
4. Installation & Commissioning
5. Repeat Breakdown Reduction
Requirements Area potential sheet for new manpower position
Branch :
Noida
Dated: 03.07.2026
Deputation area :
New Delhi Metro
Area coverage (In KM)
100 Kms/ 286 Metro stations
Total Machine population
900
HPJ - 50,E4043 -100,B4545-50, SD430-100,Flipper+ -100, W34P -140, Roots VAC - 200, Stream cleaner -10, I scrub -10, Back back - 50
Total High end Machine population
Nil
Last one year Visit's of Branch
Customer segment
Commissioning
1390
FM Customer
11
Warranty Sch Visit
756
Corporate Customer
21
AMC Sch Visit
1604
Others
Service complaint
6121
Total calls :
9871
Total Customer :
32
Average calls Per Month
823
Average calls Per Month Per Engineer
43
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