Test Automation Lead

Test Automation Lead (ERP)

Location | Experience | How to Apply:

Location: Chennai

Experience: 8-12 Years

How to Apply: Interested candidates can also apply directly via the Infosys Careers Page (https://career.infosys.com/jobdesc?jobReferenceCode=INFSYS-EXTERNAL-255356&rc=0&jobType=normal)

Global stakeholder exposure

Opportunity to be part of a large-scale transformation journey

Good to have experience in consumer goods, manufacturing, retail, or related industry domains

Role & responsibilities

1. Change Strategy & Governance

• Define and implement the global change management strategy aligned with ERP roadmap and deployment waves
• Establish change governance, frameworks, and methodologies (aligned with One ERP Team model)
• Define change principles: standardization vs differentiation, adoption of global templates
• Ensure alignment with program governance (SteerCo, PMO, GPOs)

2. Stakeholder Engagement & Alignment

• Identify key stakeholders across regions, functions, and leadership levels
• Build strong relationships with GPOs, Business Leads, and IT teams
• Drive stakeholder alignment on process standardization and transformation objectives
• Manage resistance and ensure leadership sponsorship at all levels

3. Communication & Change Narrative

• Develop and execute a global communication plan (vision, roadmap, benefits)
• Translate ERP transformation into clear business value messaging
• Ensure consistent messaging across regions and programs (Symphony, Legacy, Transformation)
• Support executive communication and board-level updates

4. Business Readiness & Adoption

• Define and monitor business readiness criteria for each deployment phase
• Drive readiness assessments (people, process, system, data)
• Ensure alignment between business expectations and ERP delivery scope
• Support cutover readiness from a people and organization perspective

5. Training & Capability Development

• Define global training strategy (role-based, digital, on-site, train-the-trainer)
• Coordinate training development with GPOs and Solution Teams
• Ensure alignment between process design and training content
• Monitor training effectiveness and user adoption

6. Change Network & Local Deployment Support

• Establish and manage a global change network (regional/local champions)
• Enable local teams to drive adoption and feedback loops
• Ensure consistent rollout approach while allowing local adaptation where needed

7. Adoption Measurement & Continuous Improvement

• Define KPIs for adoption and change effectiveness
• Monitor user adoption, system usage, and process compliance
• Identify gaps and implement corrective actions
• Capture lessons learned and feed into future rollout waves

Preferred candidate profile

• Bachelors or Masters degree in Business, IT, Organizational Change, or related field
• 812+ years of experience in Change Management, preferably in ERP/SAP programs
• Proven experience in large-scale global transformation programs
• Strong understanding of ERP (SAP S/4HANA preferred) and business processes
• Experience working in matrix and global environments
• Familiarity with change methodologies (e.g., Prosci, ADKAR) is a plus
• Strong communication and stakeholder management skills
• Fluent in English (additional languages are a plus)