Test Lead

Role Summary:

We are seeking an experienced and proactive Test Lead to join our offshore team. The ideal candidate will possess strong communication skills, in-depth knowledge of the banking domain, and expertise in both manual and automation testing. Experience with Japanese language is a plus. The Test Lead will be responsible for end-to-end test management, issue tracking, diligent follow-ups, management reporting, and effective team and stakeholder management.

Job Description /Responsibilities:

• Test Planning & Execution

• Develop comprehensive test strategies, plans, and schedules aligned with project requirements.

• Lead and execute both manual and automated testing activities across multiple projects.

• Ensure thorough test coverage and adherence to quality standards.

• Domain Expertise

• Leverage deep understanding of banking and financial services processes to design effective test scenarios.

• Collaborate with business analysts and stakeholders to clarify requirements and ensure domain alignment.

• Issue Tracking & Resolution

• Closely monitor, track, and report defects and issues throughout the testing lifecycle.

• Diligently follow up with development and support teams to ensure timely resolution of defects.

• Communication & Reporting

• Provide clear, concise, and timely updates to management and stakeholders through regular reports and status meetings.

• Prepare and present management reports on test progress, quality metrics, and risk assessments.

• Team & People Management

• Lead, mentor, and motivate a team of testers, fostering a collaborative and high-performance culture.

• Oversee resource allocation, workload distribution, and team development activities.

• Stakeholder Management

• Build strong working relationships with onshore/offshore teams, vendors, and other stakeholders.

• Proactively manage expectations and address concerns to ensure alignment and satisfaction.

• Continuous Improvement

• Identify opportunities to optimize testing processes and tools.

• Promote best practices in quality assurance and testing methodologies.

Technical Skills (Mandatory):

• 6+ years of experience in software testing, including at least 2 years in a test lead or similar role.
• Strong knowledge of banking and financial services domain (mandatory).
• Proficiency in manual and automation testing tools (e.g., Selenium, QTP, JMeter, etc.).
• Excellent verbal and written communication skills in English.
• Experience in issue tracking and test management tools (e.g., JIRA, TestRail).
• Demonstrated ability to track issues closely and follow up diligently until resolution.
• Proven experience in team management, people management, and stakeholder management.
• Strong analytical and problem-solving skills.

Preferred Skills:

• Experience working with Japanese clients or in Japanese business environments.
• Knowledge of Agile and Waterfall methodologies.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• ISTQB/ CSTE or equivalent certification.