Test Program Manager / QE Transformation Lead

Onsite is a must

Seattle, WA

We are seeking an experienced Test Program Manager / QE Transformation Lead to lead the discovery, transition, and workforce planning activities for a large healthcare transformation program. This role will establish and operationalize the testing organization across Application Development, Application Support, and Enterprise End-to-End Testing (Test Center of Excellence) while driving staffing, sourcing, governance, and transition readiness

Key Responsibilities

• Lead discovery workshops with business, IT, and delivery stakeholders.
• Assess current testing processes, organization structure, tools, service catalog, workloads, SLAs, and governance.
• Define the future-state testing operating model, organization, and roadmap.
• Identify capability gaps across Functional, Automation, Performance, and Test Data Management disciplines.
• Develop and execute discovery, KT, transition, and go-live plans.
• Drive shadow, reverse-shadow, and ownership transfer activities.
• Manage risks, dependencies, readiness reviews, and stakeholder communications.
• Coordinate transition activities across Application Development, Application Support, and Testing workstreams.
• Establish TCOE governance, standards, metrics, and reporting frameworks.
• Define Core and Flex team operating models.
• Lead enterprise-wide quality governance, release readiness, and quality reporting.
• Support adoption of automation, AI-enabled testing, performance engineering, and test data management capabilities.

Required Experience

• 12+ years in Quality Engineering and Testing.

• 5+ years leading large testing programs.

• Proven experience in discovery, due diligence, transition, and managed services engagements.

• Experience building or managing a Testing Center of Excellence.

• Strong workforce planning, hiring, and vendor management experience.

• Experience working with distributed onshore/offshore delivery teams.

• Strong stakeholder management and executive communication skills.

• Experience with healthcare payer platforms:

• Facets

• EDI (834/835/837)

• Claims

• Enrollment

• Billing

• Provider Management

• Working knowledge of Playwright, Azure DevOps , CI/CD and modern QE practices

Preferred Experience

• Healthcare payer domain expertise.
• Managed Services transition experience.
• Large-scale discovery and due diligence programs.
• Test Data Management expertise.
• Performance Engineering leadership.
• AI-enabled Quality Engineering experience.