Testing and Quality Control Manager

About the role

The Testing and Quality Control Manager is responsible for managing and coordinating testing, validation, and quality control activities for industrial and commercial chillers, ensuring compliance with performance specifications, safety standards, and client requirements. The role leads a team of testing and QC engineers/technicians, supervises performance testing and inspections, and coordinates with engineering, production, and quality teams to resolve issues and maintain product quality. The position also ensures compliance with ISO 9001:2015 and industry standards such as AHRI and ASHRAE, while driving continuous improvement across testing and quality processes.

Key responsibilities

• Supervise testing of chiller units and daily operations in the testing area to ensure compliance with performance standards, including analysis of temperature, pressure, and electrical parameters
• Prepare testing files and documentation according to company guidelines, ensuring all procedures meet required quality and performance standards
• Collaborate with engineering and installation teams to troubleshoot issues during the testing phase and review product specifications, test procedures, and technical documentation
• Ensure chillers are tested according to relevant standards (e.g., AHRI 550/590), overseeing test setups, instrumentation calibration, safety checks, and the proper operation of test equipment and benches
• Monitor and validate testing parameters including chilled water temperatures and flow rates, refrigerant pressures, compressor performance, electrical power consumption, and COP/EER calculations
• Lead root cause analysis and corrective actions for performance deviations
• Coordinate with Quality, Production, and Engineering teams for defect resolution and prepare final test reports for internal use or client delivery
• Oversee quality inspections across the entire production process, including incoming materials, in-process checks, and finished products
• Manage non-conformities and quality issues, coordinating with internal departments, suppliers, and HQ to investigate root causes and resolve production issues
• Coordinate training programs for new hires, existing employees and customers on chiller testing, service/maintenance, diagnostics, and customer service

About you

• At least 5 years of experience in the HVAC or chiller manufacturing industry, with at least 3 years in a supervisory or management role
• Bachelor's degree in Mechanical, Electrical, or HVAC Engineering (or equivalent)
• Proven experience supervising technical teams in a test or QA/QC environment
• Strong knowledge of chiller systems, their components, and testing procedures
• Proficient in using diagnostic tools and industry-specific software
• Ability to troubleshoot mechanical, electrical, and control issues
• Excellent leadership, team management, communication, and organizational skills
• Strong communication in English and Thai

Benefits

• Competitive Salary
• Professional development opportunities
• Company-sponsored social events and team-building activities
• State-of-the-art equipment and tools to support your work

About us

Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation.