Testing Coordinator

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution.Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Job Summary Reporting to the Director of Student Accessibility Services, the Testing Coordinator plays a central role in making sure students with approved accommodations receive equitable, well-organized testing support. The Testing Coordinator oversees the planning, scheduling, and administration of accommodated exams for students registered with Student Accessibility Services. The role ensures that testing accommodations are implemented accurately, confidentially, and in alignment with university policies and federal disability laws. The coordinator serves as a key liaison among students, faculty, and staff to support an accessible and inclusive academic environment.

The SAS is housed within the Department of Student Wellness at St. John’s University. The Department of Student Wellness engages in an integrated approach to wellness that fosters collaboration between Student Health Services, Wellness Education and Prevention, Counseling and Psychological Services (CAPS), Student Accessibility Services (SAS), Campus Recreation, and Sexual Violence Outreach, Awareness, and Response (SOAR).

Job Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage daily testing operations including scheduling, arranging proctors, and coordinating exams for students receiving accommodations such as extended time, reduced-distraction environments, assistive technology, or alternative formats.
• Coordinate the use of alternative testing formats including readers, scribes, assistive technology, and accessible materials as needed.
• Support students by providing clear instructions, maintaining a welcoming testing environment, and addressing questions related to testing procedures and accommodations.
• Hire, onboard and supervise part-time testing proctors and student workers.
• Communicate regularly with faculty to request exam materials, clarify testing instructions, confirm accommodation needs, and ensure timely return of completed exams.
• Maintain secure exam handling by implementing a system to track receipt, storage, administration, and return of all exam materials while upholding strict confidentiality.
• Maintain detailed records of exams administered, incidents, and accommodation usage; prepare reports for departmental assessment.
• Implement testing accommodations approved by Student Accessibility Services staff, ensuring accommodations such as extended time, reduced-distraction environments, assistive technology, readers, or scribes are administered accurately.
• Support broader disability services initiatives, participate in staff meetings, and assist during peak accommodation periods.

Competencies, Education, Experience

• Demonstrate subject matter expertise with assistive technology and Section 504 and the Americans with Disabilities Act (ADA) and with other federal and state regulations concerning students with disabilities especially as it pertains to the implementation of testing accommodations.
• Keen attention to detail, ensuring accuracy in scheduling, documentation, and exam handling.
• Ability to solve problems and navigate last-minute changes, conflicts, or unexpected testing needs.
• Understands the importance of access and inclusion in academic settings.
• Manages high-volume testing periods with professionalism.
• Works closely with faculty, students, and colleagues across campus.

Supervisory Responsibility: Team of 3-5 student workers, part-time proctors and GAs

Required Education And Experience

• Bachelor’s degree in education, psychology, counseling, disability services, or a related field.
• Experience working in higher education, disability services, testing centers, or student support roles.
• Experience administering exams or coordinating academic accommodations
• Knowledge of accessible technology (screen readers, speech-to-text tools, alternative formats).
• Supervisory experience with student workers or proctors.
• Ability to work effectively with diverse populations, including students with disabilities, faculty, and staff,
• Strong organizational and time-management skills, with the ability to manage multiple deadlines.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with disability law (ADA, Section 504) and accommodation practices.
• Comfort with technology, including scheduling systems, learning management systems, and assistive technology tools.

Reports To Director, Student Accessibility Services

Department of Student Wellness

Division of Student Affairs

Supplemental Information

Work Environment

• This role operates primarily in an office environment within St. John’s University’s Office of Student Accessibility Services.
• Interaction involves frequent contact with students experiencing varying degrees of mental health challenges.
• Work is typically performed in a confidential, private setting.

The role is based in an office environment within a student services or accessibility services suite. The space typically includes:

• A reception or student-facing area
• Private or semi-private testing rooms
• Quiet, reduced-distraction spaces
• Storage areas for secure exam materials
• Workstations equipped with scheduling software and assistive technology tools
• The atmosphere is professional, calm, and centered on supporting equitable access for students with disabilities.

Physical Demands

• Ability to remain in a stationary position (sitting/standing) for extended periods while conducting evaluations and follow up visits.
• Frequent use of computers, phones, and medical records systems.
• Light physical activity such as walking between campus locations may be required.

Environmental Conditions

• Standard clinical/office environment with minimal exposure to adverse conditions.
• Some exposure to emotionally charged situations when working with students in crisis.
• Requires maintaining a calm, professional demeanor in stressful circumstances.

Position Type/Expected Hours Of Work

• Full time; specific schedule to be determined in collaboration with the Director of Student Accessibility Services. Flexible hours with potential for early morning testing administration, evenings and/or weekend availability during peak times.

Travel: None

• Important Note- St. John’s is NOT an E-Verify Employer

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.