Testing Services Office Assistant (Part-Time)

Position Description & Details

Help Students Put Their Best Answers Forward!

Do you enjoy helping people, staying organized, and being the friendly face that keeps things running smoothly? Bismarck State College is looking for two Testing Services Office Assistants to join the Testing Services and Student Success team!

In this role, you’ll be an important first point of contact for students, faculty, staff, parents, and visitors. From welcoming students at the front desk to supporting exam administration and proctoring, you’ll help create a positive, professional, and supportive testing experience from start to finish.

What You’ll Do

• Welcome and assist students and visitors by maintaining a friendly, organized front reception area and serving as the first point of contact for Testing Services.
• Provide excellent customer service to students, parents, faculty, and staff while supporting the efficient operation of Testing Services.
• Keep communication moving by preparing general correspondence and responding to telephone calls and emails.
• Support secure and successful testing by following tester intake procedures and proctoring a variety of exams.
• Maintain required proctoring certifications, with support from the Testing Coordinator as needed.
• Pitch in on special projects and assist the department wherever needed.
• Perform other duties as assigned or required.

Why This Role Matters

Testing Services plays an important part in helping students reach their academic goals, and this position is right in the middle of that work. Whether you're greeting a student who has a question, helping ensure an exam runs smoothly, or tackling an unexpected task, your work will make a difference in the student experience.

MINIMUM QUALIFICATIONS

• Good telephone etiquette.
• Ability to prioritize workload.
• Good interpersonal skills and excellent customer service skills in working with faculty, students, and the public.
• Good organizational skills and attention to detail.
• Excellent computer software skills - Microsoft Office, email, and excellent keyboarding skills.
• Good verbal and written communication skills.
• Disciplined and able to maintain confidentiality.

PREFERRED QUALIFICATIONS

• Good working knowledge of Student Affairs and Testing Services.
• Experience in a comparable position.

BENEFITS

COMPENSATION: $16/hour; Non-Exempt

Thinking about relocating to the Bismarck area? To find more information and resources, visit: https://www.commerce.nd.gov/workforce/relocation-resources

APPLICATION MATERIALS REQUIRED

If you’re organized, dependable, approachable, and ready to be part of a team that helps students succeed, we’d love to have you join us! To be considered by the search committee thoroughly complete the application and upload the following:

• Cover letter
• Resume
• References

BISMARCK STATE COLLEGE INFORMATION

OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning experiences.

MISSION: As North Dakota’s Polytechnic Institution, Bismarck State College focuses on student success through the delivery of affordable, flexible, high-quality, experiential learning enhanced by public-private partnerships.

VISION: Bismarck State College will be a leader in polytechnic education improving lives and building sustainable communities.

REPORTING RELATIONSHIP: Is directly accountable and responsible to the Testing Services Coordinator.

ADDITIONAL INFORMATION

Applicants must be legally authorized to work in the United States. Bismarck State College does not provide sponsorships. BSC is an E-Verify Employer.

For more information or accommodation requests, contact the Human Resources Department at 701-224-5531 or [email protected]

This position requires a criminal history record check.

Equal Opportunity Employer

TTY Number: ND Relay Service: 1-800-366-6888 (text); 1-800-366-6889 (voice). For full North Dakota Relay Services, go to: https://www.relaynorthdakota.com/.

Veterans claiming preference must submit all proof of eligibility including a copy of NGB 22 from the National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled status, proof of eligibility includes a DD-214 and a current letter of disability.