Tethera Veterinary Services Ltd. – Export admin manager (administrative role)

Permanent, full time admin manager required for export section of busy large animal vet practice in Appleby-In-Westmorland, Eden Valley.

Tethera is a proudly independent, progressive farm and equine practice in the Eden Valley. Established in 2011, we have grown into a team of 9 vets and 5 support staff. We are a friendly, enthusiastic team committed to providing the highest level of service possible to our clients. We are looking for a hardworking team player to join us.

Role details

• Ideally the role would be 5 days a week, hours are flexible (between 8am and 6pm) and part time hours spread over 5 days would be considered. The role also involves 1 in5 weekends on reception (Saturday morning 9-1 Sunday 10-11)
• The role would include occasional cover of reception team member absences
• 5 weeks holiday per annum pro rata plus share of bank holidays
• Training in house and externally is funded and encouraged
• Salary dependent on experience
• Certification Support Officer qualification (online course) funded and supported

Role responsibilities-

• Communicating with vets and clients regarding exports, both over the phone, via email and in person
• Processing and gathering information including videos and documentation related to exports
• Checking incoming and outgoing export documentation for errors
• Systematic organisation of large volumes of both paper and digital records in house
• Invoicing
• Submitting information related to exports online and monitoring emails
• Maintaining client confidentiality
• Occasional reception work including- dispensing veterinary medicines under the direction of vets, sterilising surgical equipment

Experience & Qualifications Required-

• The ability to work under pressure and use own initiative, be reliable and punctual and have a willingness to learn and work as part of a team.
• Attention to detail and the ability to follow set protocols is key
• Previous experience of working in an administrative role would be helpful but not essential
• Excellent communication skills and proven ability to work as part of a team
• Basic IT skills required for checking emails, invoicing etc.
• Must have 3 A levels or a UK university degree

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

Job Types: Part-time, Permanent

Education:

• A-Level or equivalent (required)

Work Location: In person