Textile Production Associate

Textile Production Associate
$16.00 / HR

Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand. Reliable transportation for each scheduled shift is highly important.

JOB SUMMARY:

The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement
• Utilizes POS system to select proper price per pricing structure
• Evaluates merchandise quality and identifies items suitable for salvage
• Achieves daily production benchmarks as follows:
  • 550 units per day for standard sorting, tagging, and hanging
  • 750 units per day when working with pre-sorted clothing
  • Or meets team-based production targets as designated by management
• Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor
• Provides prompt and courteous assistance to customers, answering questions and addressing concerns
• Adheres to all safety, cleanliness, and housekeeping protocols
• Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed
• Upholds and promotes the mission and core values of Goodwill
• Performs other duties as assigned by leadership

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred
• Previous experience in retail, production, warehouse, material handling, or customer service preferred

CERTIFICATES, LICENSES, AND REGISTRATIONS:

• None required

QUALIFICATION REQUIREMENTS:

Must be able to read clothing tags in English. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to complete tasks efficiently with minimal supervision and frequent interruptions
• Strong verbal communication skills, both in-person and over the phone
• Ability to follow verbal and written instructions accurately
• High attention to detail and consistent focus on meeting production expectations
• Demonstrated commitment to teamwork, reliability, and continuous improvement

PHYSICAL REQUIREMENTS: Medium

Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.

TRAVEL REQUIREMENTS: None

Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned.

WORK ENVIRONMENT: Moderate

Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

EOE/MFDV

Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: https://goodwillches.org/about-us/goodwill-careers/