The Hill Host/Hostess - PT

WE LOVE OUR WORK.

• Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience.

• Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow.

• Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time.

• Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards.

• Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs.

• Communicates clearly with service staff regarding seating status, guest needs, and operational priorities.

• Promotes current casino or property events and provides guests with directions or information as needed.

• Completes assigned opening and closing duties to ensure readiness for the next shift.

• Thanks guests, invites them to return, and creates a positive, welcoming departure experience.

• Performs additional job-related duties as assigned.

BRING US YOUR BEST.

• Must be at least 18 years of age.

• High school diploma or equivalent required.

• Ability to read, write, speak, and understand English clearly.

• Excellent guest service, communication, and interpersonal skills.

• Flexibility to work nights, weekends, holidays, and overtime as business needs require.

• Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights.

• Ability to respond to visual and verbal cues and work in confined spaces as required.

• Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 100 pounds.

• Must meet professional appearance, grooming, and conduct standards.