The UPS Store - Assistant Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Job Description

Summary: Responsible for assisting the store manager in promoting store sales through effective sales techniques (Up-selling and Cross-selling), managing and developing staff, providing great customer service and maintaining sufficient floor stock by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Assist the store manager in maintaining the store staff job results as directed.

• Assist the store manager in maintaining and stocking inventory, and pricing products as set forth by the store owner.

• Assist the store manager in identifying current and future customer requirements by establishing rapport with potential and existing customers.

• Maintains the stability and reputation of the store by complying with legal requirements.

• Minimizes customer complaints through effective customer service in accordance with store policy.

• Report any theft or suspected theft by customers or employees to the owner and take agreed-upon action.

• Assist the store manager in staffing exercises which result in sufficient staffing for store needs at all times.

• Ensures cash drawers are reconciled accurately on a daily basis.

• Receives and examines deliveries for discrepancies and resolves problems promptly.

• Performs other related duties as assigned by the manager.

Supervisory Responsibilities:

• Assists manager with interviewing.

• Enforces store policies at the manager’s direction.

• At the manager’s direction, assigns daily duties and supervises store personnel to ensure smooth daily operations.

Skills:

• Oral Communication Skills

• Written Communication Skills

• Customer Relations

• Customer Service

• Math Aptitude

• Computer Literacy (Microsoft suite - Word, Excel, PowerPoint and Outlook)

• Professionalism

• Reading Skills

• Leadership Ability

• Time Management

• Stress Management

• Ability to stand for long periods of time

• Ability to lift up to 50 pounds

Education/Experience:

High School Diploma or Equivalent. Prior supervisory experience is helpful.

Job Type: Full-time