The UPS Store - Pack & Ship Retails Customer Service

Job Overview
We are seeking a motivated, customer-focused Sales Associate to join our team. The ideal candidate thrives in a fast-paced retail environment, delivers excellent customer service, assists with sales transactions, and ensures a positive shopping experience for every customer.

Duties

• Greets and assists customers at the front counter.
• Handles shipping, receiving, mailbox services, and general inquiries.
• Processes transactions via POS system.
• Maintains cleanliness and organization of the store.
• Handles small business print orders, color & b/w copies, Scanning, Lamintating, Binders
• Manages mail and package intake and sorting for mailbox holders.
• Graphics Designer and Notary would be plus (salary would be higher)

Experience

• Previous experience in retail sales environments is preferred but not required.
• Familiarity with cash handling procedures and operating cash registers is beneficial.
• Strong customer service skills with the ability to communicate effectively both in-person and over the phone.
• Experience in upselling products is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Join our team as a Sales Associate where you can make a difference in our customers' shopping experiences while developing your skills in retail sales!

Job Types: Full-time

Pay: $15.00 - $16.00 per hour

Work Location: In person