Theme Park Assistant (KL Based)

• Greet and register all arriving guests.
• Manage walk-ins, online reservations, and birthday party bookings.
• Process manual payments, issue wristbands and socks and explain all playground rules and policies to guests.
• Answer customer questions via phone, social media, or in person.
• Handle customer complaints or any issues that are escalated to you.
• Stay on call for injuries or emergencies and maintain first aid kits.
• Keep the check-point area clean and organized.
• Make sure the opening and closing stock counts match perfectly.
• Help coordinate videos for promotions or marketing.
• Manage the inventory of items and update any defects found.

Job Requirement

• SPM or Diploma or Degree in Hospitality / Business / Customer Services / Hospitality / Travel / Tourism/ Event / Entrepreneurship / Culinary Arts / F&B Management or ANY equivalent. Fresh graduates are encouraged to apply.
• Basic proficiency in English to handle simple customer interactions. Ability to communicate in Mandarin is an added advantage.
• Flexibility to work at Wyndham Suites KLCC, 6 days a week, including weekends and public holidays.
• Available for morning (9:30 AM – 5:30 PM) or afternoon (2:00 PM – 10:00 PM) shifts.
• Required skill(s): Cashier, Customer Service
• Required language(s): Bahasa Malaysia, English

Job Type: Full-time

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided

Application Question(s):

• Please list 2-3 dates and time ranges that you could do an interview.

Work Location: In person