Therapist

JOB RESPONSIBILITIES

• Perform professional hair removal and slimming treatments according to company standards and protocols.

• Conduct client consultations to understand customers' needs and recommend suitable treatment programs.

• Explain treatment procedures, expected results, and post-treatment care to clients.

• Build and maintain strong relationships with customers to ensure high customer satisfaction and retention.

• Monitor clients' treatment progress and provide appropriate recommendations.

• Maintain cleanliness, hygiene, and safety standards of treatment rooms and equipment.

• Ensure proper maintenance and care of treatment machines and tools.

• Assist in achieving outlet sales and service targets through professional consultation and customer engagement.

• Support promotional activities, customer events, and marketing campaigns when required.

• Handle customer inquiries and appointments professionally.

• Complete treatment records and other required documentation accurately.

JOB RREQUIREMENTS

• Minimum SPM, Certificate or Diploma in Beauty, Aesthetics, Wellness or related field.
• Previous experience in beauty, slimming, aesthetic, spa or wellness industry is preferred.
• Experience in hair removal and slimming treatments will be an added advantage.
• Good communication and customer service skills.
• Pleasant personality with a positive working attitude.
• Sales-oriented and comfortable recommending treatment packages and products.
• Able to work weekends and public holidays based on roster schedule.
• Fresh graduates with passion for the beauty industry are encouraged to apply.