Therapy Assistant

Company description:

National Healthcare Group Polyclinics

Job description:

1. ABOUT COMPANY

NHG Polyclinics is the primary care arm of NHG Health, the regional health manager for 1.5 million residents in Central and North Singapore. NHG Polyclinics provides a comprehensive range of health services for the family, from treatment for acute medical conditions, management of chronic diseases, women and children health services, allied health to dental care. The focus of NHG Polyclinics' care is on health promotion and disease prevention, early and accurate diagnosis, disease management through family physician led team-based care as well as enhancing the capability of Family Medicine through research and teaching.

1. JOB PURPOSE (ROLE and DEPARTMENT SUMMARY)

The Therapy Assistant supports the delivery of physiotherapy services within the department, working closely with Physiotherapists to ensure the safe, effective and efficient conduct of therapy sessions. The role encompasses a broad range of clinical and administrative responsibilities, including assisting in pre-consult assessments, applying electrophysical modalities, supervising and teaching exercises, and supporting gait training and group classes.

Beyond direct clinical support, the Therapy Assistant is responsible for maintaining a safe and clean clinic environment, managing therapy equipment and inventory, and supporting appointment management to ensure smooth daily operations. At the JG6 level, the role takes on a mentoring function by buddying new Therapy Assistants during on-job training and conducting in-service sharing sessions following continuing professional development courses.

The Therapy Assistant is expected to demonstrate professionalism, a strong service orientation, and a commitment to patient safety and continuous learning.

1. KEY RESPONSIBILITIES

Clinical

To assist physiotherapist in the preparation, safe, effective and efficient conduct of the therapy session

1. Assessment

• Assist in the pre-consult assessment such as the administration of one rehab outcome measures, vital signs of the patient and selected basic outcome measures of which competency has been ascertained.

1. Intervention

• Apply electrophysical modalities and perform safety checks independently to ensure patient safety.

• Assist in the teaching and supervision of exercises as per Physiotherapist's instruction.

• Assist therapists and senior Therapy Assistants in setting up and running of group classes.

• Assist the therapist in gait training with walking aid for patients.

• May assist in implementing segments of one-to-one therapy interventions under Physiotherapist's supervision.

1. Patient Safety & Infection Control

• Ensure cleanliness of clinic environment and equipment

• Ensure clinic equipment are functioning and safe for use prior to the start of clinic.

1. Community Integration

• Assist in the enrolment and referral process to various community programmes.

Management & Administration

• Assist with appointment management to ensure optimum utilisation of slots.

• Clean and maintain therapy equipment.

• Check and update inventory to ensure items are sufficient for clinic use on daily operations.

• Collation of statistics to ensure accuracy and compliance.

• Perform other administrative duties as deemed appropriate by the supervising Physiotherapist.

Training and development

• Buddy new Therapy Assistants for on-job training.

• Conduct in-service sharing after attending courses for continuing professional development.

1. KEY REQUIREMENTS

Qualifications:

1. GCE ‘N' or ‘O' Level
2. HMI/ITE certificate in healthcare (Therapy support)

Experience:

1. At least 1 -3 years' relevant experience in healthcare clinical settings will be an advantage.

Special Attributes and Knowledge:

1. Conversant in English and a second language

2. Being conversant in a local dialect will be an advantage.

3. Service-oriented with good interpersonal and communication skills.

4. Pleasant disposition and personality.

5. Able to work independently when required.

6. Able to multi-task and work in a fast-paced and dynamic environment.

7. Know how to use the basic functions of Microsoft Word, Excel and Powerpoint.

8. Willing to travel to different polyclinics

Professional License (if any):

N.A.