Therapy Coordinator

Therapy Administration Coordinator – Westbourne park Be the friendly face that makes a big difference! Join a team that’s passionate about creating brighter futures for People —and grow your career in a supportive, purpose-driven environment.

About The Role We’re looking for a proactive, personable Therapy Coordinator with a strong “can-do” attitude to join our welcoming Westbourne park team. If you love being organised, thrive in a fast-paced environment, and enjoy helping people, this role is for you!

Why You’ll Love Working With Us ✔ Be part of a friendly, supportive clinic team that values YOU

✔ Work alongside a national admin network for bookings, invoicing, and NDIS updates

✔ Access ongoing training and career development opportunities

✔ Make a real impact in the lives of children and families every day

What You’ll Do

• Be the first point of contact for families reaching out to our service
• Manage appointments for our amazing team of therapists (in-clinic and mobile)
• Keep client records accurate and confidential
• Respond to enquiries via phone, email, and web
• Build strong relationships with clients and families
• Handle accounts receivable and NDIS claims
• Support therapists with admin tasks related to therapy
• General typing, data entry, and computer work

What You’ll Bring

• Experience with practice management software (essential)
• Knowledge of NDIS admin requirements or similar funding packages
• Strong communication and customer service skills
• Confidence using Microsoft Excel, Outlook, and Word
• Excellent time management and attention to detail
• A proactive mindset and commitment to continuous improvement

Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid