Therapy Manager (Sales Rep)

This TM role will support the Charlotte territory.

Mainstay Medical

Mainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8®, for people with disabling chronic mechanical Low Back Pain. The company is headquartered in Dublin, Ireland, with subsidiaries operating in the United States, Australia, the United Kingdom, and Germany.

The Role

The Therapy Manager is responsible for the development of the ReActiv8 therapy in the marketplace. This is a business development role of a unique medical therapy with primary function of driving therapy adoption. Responsible for building a sustainable business across the potential customer base through establishing key customers and a pipeline of patients whilst implementing an effective long-term sales plan and marketing strategy to achieve territory sales growth and forecasts.

Position Responsibilities

Territory Management & Growth

• Analyze market trends, referral patterns, and territory demographics to identify high-potential opportunities.
• Develop and execute a territory business plan with clear targets, timelines, and performance metrics.
• Manage a pipeline of patients and accounts through strategic engagement and education.
• Track key performance indicators and maintain accurate records in CRM.

Physician & Account Engagement

• Build and maintain strong relationships with physicians, staff, and key decision-makers.
• Customize value-based messaging to physician needs, emphasizing clinical and economic benefits.
• Support all phases of the sales cycle, from first case preparation to ongoing adoption.
• Conduct educational programs and presentations tailored to specific practices and stakeholders.

Cross-Functional Collaboration

• Partner closely with Clinical Therapy Support Specialists to deliver seamless account support.
• Collaborate with Marketing, Product Development, and Reimbursement teams to drive territory success.
• Gather and share physician feedback to inform product development and business strategy.

Field Activities

• Provide in-clinic consultation, surgical case support, and patient education.
• Attend industry events, educational programs, and company meetings as needed.
• Uphold company values, regulatory standards, and ethical business practices.

Qualifications

• Bachelor’s degree (or equivalent experience)
• 5+ years of sales experience, ideally in complex sales environments
• Proven track record in developing and nurturing customer relationships and strategic account management
• Excellent communication, presentation, and negotiation skills.
• Proficiency in Microsoft Office and CRM platforms.

Required Competencies

• Persuasive Communication: Tells our story in a way that clicks. Listens first, responds with facts, and knows how to handle pushback with confidence and credibility.
• Adaptability: Stays cool and flexible when things change—whether it’s the environment, the plan, or the people. Reads the room and adjusts communication style on the fly, effortlessly shifting between patients, providers, and teammates to connect in the right way. Brings a positive, solutions-first mindset to every situation.
• Problem Solving: Digs into issues with curiosity and structure. Balances what’s right for the patient, the provider, and our business—while staying compliant and creative.
• Business Acumen: Understands how healthcare works—from clinical benefits to the bottom line. Connects what we do to what matters most to customers.
• Customer Engagement: Builds real trust with providers. Pays attention, delivers more than expected, and always looks for ways to help them succeed.
• Pipeline Management: Knows the numbers and the strategy. Qualifies opportunities well, keeps things moving, and maintains a strong, steady pipeline.

Physical Demands

• Requires presence in the OR (appropriate vaccinations and hospital clearance may be required).
• Potential for long periods of sitting, standing, speaking, and or walking (minimum of 8 hours a day).
• Repetitive work on a computer and frequent telephone use.
• Extensive daily travel.
• Possess a valid driver’s license.

The typical salary for this position includes base pay of $85,000 + variable compensation. The total compensation package includes a range of medical, dental, vision, financial, and other benefits, as well as equity.

Mainstay Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. Mainstay Medical participates in E-Verify.