Third Key associate

THIRD KEY HOLDER – NEW STORE OPENING | ETOBICOKE, TORONTO

Grow with us. Support your team. Make a difference.

CLÉMENT is coming to Etobicoke!

For nearly 70 years, CLÉMENT has been a trusted destination for families, specializing in children’s fashion, footwear, baby essentials and accessories. Founded in Quebec in 1957, CLÉMENT has grown into a well-established Canadian retailer with a passionate team of more than 700 employees.

As part of our expansion, we are preparing to open a brand-new store in Etobicoke, Toronto, and we are looking for a motivated, customer-focused Third Key Holder to join our new team.

Working closely with the Store Managers, the Third Key Holder plays an important role in supporting daily store operations, providing outstanding customer service and acting as a resource for the sales team.

If you love being on the sales floor, enjoy helping customers, naturally take initiative and are ready to develop your leadership skills, this could be the opportunity for you.

YOUR ROLE

At CLÉMENT, customer service is at the heart of everything we do.

As a Third Key Holder, you will lead by example on the sales floor, support your colleagues and help ensure that every family who visits CLÉMENT receives a warm, attentive and personalized experience.

You will:

• Deliver exceptional and personalized customer service according to CLÉMENT standards
• Be actively present on the sales floor and lead by example
• Act as a resource person for the sales team in day-to-day activities
• Support and motivate team members throughout the day
• Take initiative and step into a leadership role when needed
• Support the Store Managers and assume additional responsibilities in their absence
• Open and close the store when required
• Assist with customer concerns and help find appropriate solutions
• Act as a Sales Associate and actively assist customers on the floor
• Contribute to achieving the store’s sales and productivity objectives
• Support key performance indicators, including sales per transaction and units per transaction
• Follow up on emails, internal communications and required online information throughout the day
• Stay informed about products, promotions, market trends and competitive activities
• Help maintain a clean, organized and welcoming store environment
• Ensure CLÉMENT policies, procedures and customer service standards are followed
• Contribute to the smooth day-to-day operation of the store

WHO WE’RE LOOKING FOR

You are a customer-focused team player with natural leadership skills.

You enjoy being on the sales floor, connecting with customers and supporting your colleagues. You are reliable, proactive and comfortable taking initiative when the situation requires it.

You bring:

• 2 years of leadership or retail management experience preferred
• 2 years of retail experience preferred
• 2 years of customer service experience preferred
• A genuine passion for customer service
• Strong communication and interpersonal skills
• Natural leadership and a positive attitude
• Initiative, good judgment and problem-solving abilities
• Basic computer skills
• Strong organizational skills
• The ability to work collaboratively in a dynamic retail environment
• A willingness to learn, grow and take on additional responsibilities

WHY JOIN CLÉMENT?

At CLÉMENT, you’re joining more than a store — you’re becoming part of a Canadian company with nearly 70 years of history and an exciting future ahead.

We offer:

• Employee discounts
• Competitive retirement program
• Recognition program for years of service
• A supportive, understanding and people-focused work environment
• The unique opportunity to participate in a brand-new store opening
• The chance to develop your leadership skills
• Opportunities to learn and grow within an established and expanding Canadian retailer

WORKING CONDITIONS

• Full-time, permanent position
• On-site at our new Etobicoke, Toronto location
• Availability required Monday through Sunday, including evenings
• Work schedules will be established according to the operational needs of the store

SELECTION PROCESS & START DATE

In-Person Interviews | September 22 & 23, 2026

Candidates selected following the first stage of the recruitment process will be invited to attend an in-person interview in Etobicoke on September 22 or 23, 2026, between 8:00 a.m. and 8:00 p.m.

A specific interview time slot will be assigned to each selected candidate.

Anticipated Start Date | Around October 15, 2026

The anticipated start date for the position is around October 15, 2026, allowing our new team to prepare and participate in the different stages leading up to the store opening.

READY TO JOIN THE CLÉMENT ADVENTURE?

If customer service comes naturally to you, you enjoy taking initiative and you’re ready to grow into a stronger leadership role, we want to meet you.

Join CLÉMENT and be part of the team bringing nearly 70 years of expertise, passion and exceptional customer service to families in Etobicoke.

Apply today and be part of our new store opening!

#CLE1

Job Type: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: $17.60-$24.00 per hour

Experience:

• Gestion: 2 years (preferred)
• vente: 2 years (preferred)
• Service à la clientèle: 2 years (preferred)

Work Location: In person