Third Party Reproductive Coordinator

Aspire Fertility of Austin is a member of The Prelude Network, a leader in treatment for infertility. We are seeking a Third Party Reproductive Coordinator for our Austin office. The Third-Party Reproductive Coordinator supports patients and gestational carriers/donors throughout the fertility treatment process, serving as a key point of coordination between patients, clinical teams, and outside agencies. This role helps ensure clear communication, timely care coordination, and a compassionate experience throughout the third-party reproduction journey.

Hours: Monday through Friday, 7:00am - 4:00pm

Location: This position will be HYBRID after training, primarily WFH, with 1-2 days in clinic per month

Join our team and receive a $1,000 sign-on bonus!

Key Job Duties:

• Coordinate care for patients pursuing donor egg, donor sperm, embryo donation, or gestational carrier treatment.
• Serve as a primary point of contact for patients, intended parents, gestational carriers, donors, and third-party agencies.
• Coordinate treatment plans, appointments, testing, medications, and clinical requirements with physicians, nurses, and other members of the care team.
• Communicate treatment timelines, instructions, and next steps while ensuring patients understand their care plans.
• Collaborate with outside agencies, attorneys, reproductive endocrinologists, and other providers to facilitate timely completion of required documentation and medical clearance.
• Maintain accurate patient records and track treatment milestones, follow-up needs, and outstanding clinical requirements through each phase of care.

Education and Experience:

• High School diploma or GED, required
• 1-2 years of fertility experience REQUIRED, third party experience, preferred.
• Professional, Courteous and Compassionate
• Strong oral and written communication skills
• Bilingual Spanish a PLUS!

Why You'll Love Working Here – Our Amazing Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is available.
• Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
• Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
• Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
• Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
• Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
• Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
• Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! Earn up to $2,000 for successful referrals.
• Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
• Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
• Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.