THP On-Site Residential Coordinator

Job Description: THP On-Site Residential Coordinator

Department: Transitional Housing Program (THP)
Employment Status: Part-Time, Nonexempt
Proposed Compensation: $22.00 per hour
Regular Schedule: Approximately 20 hours per week, including evenings and weekends
Housing Benefit: Agency-provided private apartment, rent-free
Reports To: THP Program Administrator
Location: Assigned THP Residential Property

Position Summary

The THP On-Site Residential Coordinator is responsible for providing on-site residential oversight, safety monitoring, emergency assistance, and program compliance support for youth participating in The Heart Matters Foster Family Agency's Transitional Housing Program.

This position is designed to promote a safe, structured, and supportive living environment while respecting participants' independence, privacy, and individual rights.

The Residential Coordinator resides in a private apartment provided by the agency at the assigned residential property. The employee performs duties during established work shifts and may be assigned additional emergency-response or standby responsibilities.

The Residential Coordinator works collaboratively with THP leadership, Evolution Coaches, and other designated personnel to identify and address residential concerns, maintain appropriate program standards, and support the safety and well-being of participating youth.

Essential Duties and Responsibilities

1. Residential Monitoring and Program Compliance

• Conduct scheduled and randomized residential monitoring rounds during assigned working hours.
• Monitor common areas and other authorized spaces for potential safety concerns, disturbances, unauthorized gatherings, and violations of program expectations.
• Identify and report suspected alcohol or drug use, prohibited weapons, unauthorized occupants, or other conduct inconsistent with applicable program requirements.
• Observe and report unsafe or unsanitary conditions and potential property damage.
• Document observations accurately and objectively.
• Notify appropriate management personnel of significant or repeated concerns.
• Maintain participant privacy and follow all applicable requirements regarding access to residential units.

2. Emergency Response and Resident Assistance

• Respond to residential emergencies during assigned shifts and designated coverage periods.
• Assist with authorized lockouts, lost keys, and access-related concerns.
• Assess and report urgent safety situations, including disturbances, suspected criminal activity, medical emergencies, or threats to residents.
• Contact emergency services when necessary.
• Notify designated THP management personnel according to established escalation procedures.
• Assist with emergency evacuation and safety protocols as trained and appropriate.
• Complete required incident documentation following emergency responses.

3. Property Safety and Oversight

• Conduct visual inspections of authorized common areas and accessible property spaces.
• Identify and report maintenance concerns, security issues, broken locks, lighting problems, and other property hazards.
• Coordinate with designated agency staff regarding urgent property-related concerns.
• Monitor compliance with applicable property rules, fire safety requirements, and emergency procedures.
• Maintain the security of agency-issued keys, access devices, and equipment.

Minimum Qualifications

• High school diploma or equivalent required; additional education in human services, social services, criminal justice, psychology, or a related field preferred.
• Previous experience in residential services, transitional housing, property management, youth services, emergency response, or a related field preferred.
• Ability to exercise sound judgment during emergencies and challenging situations.
• Strong communication, observation, documentation, and conflict-resolution skills.
• Ability to maintain professional boundaries with vulnerable populations.
• Ability to use electronic reporting and communication systems.
• Ability to meet applicable background clearance and licensing requirements.
• Willingness and ability to reside at the designated property as an essential condition of the position, subject to applicable law and approved accommodation requirements.
• Availability to work designated evening and weekend shifts.

Physical and Environmental Requirements

The position requires the ability to perform residential monitoring activities, walk through assigned property areas, use stairs when necessary, operate electronic devices, communicate with participants and emergency responders, and respond appropriately to residential safety concerns. Reasonable accommodations will be provided in accordance with applicable law.

Housing Arrangement

The agency will provide a designated private apartment at the assigned residential property without rental charges, subject to a separate written housing agreement.

The housing benefit is provided in connection with the employee's assigned residential responsibilities. The apartment is intended for the employee's personal residential use, subject to lawful occupancy conditions and applicable housing protections.

Proposed Schedule

Wednesday 7–11 PM

Thursday 7–11 PM

Friday 8–12 AM

Saturday 6–10 PM

Sunday 6–10 PM

Total scheduled 20 hours/week

Pay: $22.00 per hour

Work Location: In person