Thrift collection ofgicer

Job summary

A Thrift Collection Officer is responsible for mobilizing savings, collecting thrift contributions, and managing customer relationships for the organization The goal: Help customers build savings discipline while ensuring daily/weekly collections are complete, accurate, and safe.

Min Qualification: OND Experience Level: Entry level Experience Length: No Experience/Less than 1 year Language Requirement: English, Hausa Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

• Daily Collections: Visit assigned customers at homes, shops, and markets to collect daily, weekly, or monthly thrift contributions.
• Customer Acquisition: Onboard new thrift savers, explain savings plans, and grow the customer base in your assigned territory.
• Record Keeping: Accurately record all collections, issue receipts, and update savings ledgers/passbooks. Balance daily collection sheets.
• Remittance: Deposit all funds collected to the office/bank within the stipulated time. Ensure zero shortage.
• Customer Service: Educate customers on savings benefits, loan eligibility, and financial discipline. Handle complaints professionally.
• Loan Support: Identify customers eligible for loans based on savings history and refer them to the credit department.
• Reporting: Submit daily, weekly, and monthly reports on collections, new accounts, and customer feedback.

Requirements:

• Trustworthy & Honest: You handle cash daily
• Good with People, Market-friendly, persuasive, and respectful
• Numerate Basic math + record keeping