Thrive Early Family Advisor

Kincardine & Mearns Citizens Advice Bureau

Thrive Early- Family Advisor

JOB DESCRIPTION

Name of Employer: Kincardine & Mearns Citizens Advice Bureau

Job Title: Thrive Family Advisor - Temp until March 27 with possibility of extension dependant on future funding

Responsible to: Chief Officer

Contracted Hours: 35 hours

Salary: £25,200

Summary of main responsibilities:

Family Advisers support families to reduce financial pressures by:

• Providing advice on managing and reducing debt, including council tax, rent, and utility arrears.
• Identifying opportunities to lower essential household costs through social tariffs, energy efficiency measures, and other cost-saving initiatives.
• Connecting families to wider support services and entitlements, such as Baby Boxes, free school meals, and housing support.

Maximising Income

Family Advisers help families maximise household income by:

• Conducting comprehensive benefit entitlement checks.
• Supporting applications to Social Security Scotland, the Department for Work and Pensions (DWP), the Scottish Welfare Fund, and other relevant schemes.
• Identifying and securing access to grants, charitable funding, and practical support, including baby bank services.
• Linking families to appropriate local and national support networks.

Supporting Employment and Future Opportunities

Family Advisers contribute to improving families' longer-term financial stability by:

• Making warm referrals to Local Employability Partnerships and other employability services.
• Working collaboratively with Family Co-ordinators to support access to Early Learning and Childcare entitlements.
• Encouraging participation in volunteering, skills development, and training opportunities that enhance future employment prospects.

Undertake any other work, consistent with the purpose of the post, as directed by the Chief Officer and Session Supervisor

Person Specification:

Thrive Family Advisor

ESSENTIAL - Own transport for work in South Aberdeenshire

DESIRABLE

QUALIFICATIONS

Good general education

Money Advice Competencies

EXPERIENCE

Experience in casework/case management in a busy environment

Experience of preparing reports and statistics

Recent money advice or debt/counselling experience

Supervision of staff

Experience of working with volunteers

SKILLS AND

ATTRIBUTES

Ability to work without close supervision, prioritise own work and meet deadlines

Understanding of the main principles and methods of statistical gathering and service evaluation

Ability to communicate effectively, both orally and in writing

Ability to plan and introduce change as appropriate

VALUES AND

ATTITUDES

Ability to work as part of a team

Ability to work under pressure

Ability to work hours flexibly as required by the needs of the service.

An understanding of and commitment to aims, principles and policies of the service.

KNOWLEDGE

A knowledge of money advice strategies

A working knowledge of Microsoft software and related packages

Pay: £15.00 per hour

Benefits:

• Company pension

Work Location: Hybrid remote in Stonehaven AB39 2JD