Ticket Office Intern

Title: Ticket Office Intern

Department: Ticketing & Sales

Reports Directly To: Director of Ticket Operations

We are looking to add an energetic person with a “team-player” and “can do” attitude to our team. This position is responsible for all aspects of ticketing operations for both the Spring Training and Minor League Baseball seasons at Roger Dean Chevrolet Stadium; Spring Training home of the Miami Marlins and St. Louis Cardinals and Class-A Florida State League home for the Jupiter Hammerheads and Palm Beach Cardinals.

Duties & Responsibilities:

• Sell season, group, mini-plan and individual tickets for Spring Training 2027 and Minor League 2027 games
• Acquire a working knowledge of the Tickets.com ProVenue System
• Assist in the training and supervision of the part-time ticket office staff in all aspects of selling season, group, mini-plan and individual tickets
• Assist in the printing of season, group and mini-plan tickets
• Answer incoming phone calls and return voicemails
• Help in maintaining the policies of the ticket office with regard to customer service, ticketing issues and ticket operations
• Help maintain accounts database utilizing the Score CRM and Tickets.com ProVenue systems
• Assist the Director of Ticket Operations and Ticket Office Coordinator in leading part-time staff with regard to customer service and day-to-day operations of the ticket office
• Assist sales department with fulfillment and client servicing for groups and corporate sponsors
• Calling established leads and generating new leads by prospecting
• Game Day duties include preparation of group areas, event detail, administrative tasks, and other duties assigned

Experience Required:

• Must be willing to work long hours and weekends
• Must be willing to cooperate and work well with other areas of the organization
• Must be able to interact and work closely with customers
• Must be able to pay close attention to details
• Must have knowledge of Microsoft Excel and Word. Knowledge of Tickets.com ProVenue is helpful
• Must be willing to complete the internship through its entirety (March 15, 2027 to September 2027)
• Must have personal transportation with valid driver's license

Salary: Florida State Minimum Wage

Start Date: Monday, March 15, 2027 End Date: September 2027

How To Apply
Please send your resume and cover letter to [email protected]

This job description is intended as a guide to general job responsibilities and is not inclusive of every duty the employee is expected to perform.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.