Ticket Sales and Group Activation Internship

Ticket Sales and Group Activation Intern

Summer 2027 | Full-Time Paid Internship | Lake Country DockHounds Baseball

The Lake Country DockHounds, proud members of the American Association of Professional Baseball, are seeking a Ticket Sales and Group Activation Intern for the 2027 season at DockHounds Ballpark in Oconomowoc, WI.

This internship provides hands-on experience in ticket sales, group outings, customer service, and fan engagement within a professional sports organization. You’ll be involved in the full group sales process—from prospecting and selling tickets to helping coordinate the game-day experience for groups. You’ll also gain valuable experience working in the box office, managing accounts, and supporting fans throughout the season.

Duties & Responsibilities

• Assist with the full sales process for group ticket sales, including prospecting, outreach, follow-up, and closing sales.
• Maintain and operate the Box Office during home games and special events.
• Operate the ticketing system (Tickets.com) for ticket sales, account management, and customer support.
• Build and maintain professional relationships with corporate groups, organizations, fans, and ticket holders.
• Provide a high level of customer service to all accounts and assist with questions or ticketing needs.
• Assist with group activation and game-day experiences, helping ensure groups have a positive and memorable experience at DockHounds games.
• Assist with cash management and ticketing responsibilities on game days.
• Maintain accurate records of prospecting activity, follow-ups, and closed sales.
• Manage and coordinate ticket sales for stadium entertainment events, including concerts, festivals, and other special events.
• Assist with group check-in and other group-related responsibilities on game days.
• Assist other departments with ticketing, sales, and event-related tasks as needed.

Internship Details

• Schedule: Mid-April–Mid-September 2027, including office hours, 50 home games, and community events such as concerts and festivals.
• Compensation: Up to $3,000 for the summer, plus the opportunity to earn commission.
• Location: DockHounds Ballpark, Oconomowoc, WI.
• Focus: Gain hands-on experience in professional sports ticket sales, group sales, box office operations, customer service, and event activation.

Our mission is simple: to create lifelong memories—one experience, one fan, and one team at a time.

How to Apply: Send your resume and interest to [email protected] to set up an interview.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.