Ticket Sales Manager

Ticket Sales Manager · Kalamazoo, MI (on-site) · Full-time, base + commission

Kzoo Soccer, Kalamazoo's new USL League Two soccer club, is hiring a Ticket Sales Manager to lead ticket revenue ahead of our May 2027 debut. You will own the ticket sales operation from day one and grow it season over season.

About the Club

• Kzoo Soccer is a USL League Two club launching in Kalamazoo in May 2027, built by the team behind the Kalamazoo Growlers.
• We are a community-focused club with a simple goal: fill the stadium, build a brand people are proud of, and create a matchday that brings the city together.
• This is a founding front-office role with room to grow as the club grows.

What You Will Do

• Own and grow ticket revenue across season memberships, premium seating, corporate hospitality, group outings, and mini-plans.
• Build the pipeline from zero: prospect, cold call, set and run meetings, present, and close.
• Carry a personal revenue goal and hit the activity targets that get you there.
• Keep every account, call, and deal current in the CRM and ticketing platform.
• Lead on matchday: member and group experience, will-call, and a visible presence at the gate and in premium areas. Includes event setup and teardown.
• Help build, train, and lead a seasonal inside sales rep as the operation grows.
• Work hand in hand with marketing, sponsorship, and operations.
• Represent Kzoo Soccer in the community: youth soccer, schools, businesses, and civic groups.

What Success Looks Like

• High outbound volume, 8 to 12 meetings a week, and a full pipeline at all times.
• Hitting and beating revenue goals tied to our seating inventory and season targets.

Qualifications

• 1 to 3 plus years of sales experience. Sports, ticketing, or live events is a plus but not required. We will take hunger and coachability over a perfect resume.
• Self-starter who is comfortable building an operation from the ground up and does not need a lead list handed over to get going.
• Strong on the phone and in person, with solid organization and follow-through.
• Comfortable in a CRM and ticketing system.
• Community-minded and genuinely engaged in the Kalamazoo area.
• Able to work evenings, weekends, and match days during the season.

Compensation

• Base salary plus uncapped commission and season bonuses.

How to Apply

• Apply through TeamWork Online with your resume and cover letter.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.