TIEH Case Manager - Social Worker

SUMMARY DESCRIPTION

This is a temporary grant funded position lasting at least 3 years. This position is a staff position for TIEH (Treatment of Individuals Experiencing Homelessness) and is a collaborative program, located at the Pinellas County Sheriffs office Emergency Shelter (Safe Harbor), and is funded through Pinellas County Health and Human Services and is a collaborative effort by Boley Centers, PCSO, Pinellas County, and Eleos (formerly PEMHS). The TIEH Case Manager/Social Worker assists clients in securing services including vocational support, medical support, finding community supports and services, medication and psychiatric follow up and providing recovery services. Assistance will also entail social entitlements such as food stamps, Medicaid, social security, and connecting clients to housing supported programs.

DUTIES / RESPONSIBILITIES

• Process client intakes, admissions and discharges.
• Assess mental status, medical/dental health, use of drugs or alcohol, education and employment, social development and functioning, activities of daily living, family structure, Baker Act history and incarceration history.
• Conduct other functional assessments to determine strengths, needs and preferences.
• Maintain a caseload and provide direct services including biopsychosocial assessment, recovery planning, case management and housing supports.
• Work with clients to develop comprehensive service plans to initiate housing referrals and connections and implements service plans for each assigned client and update plans as needed.
• Coordinate in-house and/or community appointments, i.e. medical, dental, therapy, etc.
• Make and/or receive calls regarding a broad spectrum of client related issues, maintaining contact with a wide variety of individuals (parents, friends, etc.), social services (Medicaid, Social Security, etc.) and service providers both internal and external.
• Develop and monitor safety plans.
• Maintain formal and informal working relationships with local service and treatment providers to ensure clients' access to services and treatment.
• Complete, in an accurate and timely manner, all documentation required to ensure ongoing compliance with all internal and/or external requirements.
• Maintain ongoing awareness of each assigned client's needs by the frequent reading of such documentation as activity reports, progress notes, etc. and by frequent personal meetings with each client.
• Operate own or agency vehicle to transport clients and/or travel between locations.
• Write memos, letters, statements, etc. regarding client related issues.

SECONDARY

• Comply with Compliance Plan and standards of conduct and report any noncompliance to the appropriate official.
• Attend required trainings.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION

• Bachelor's degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field. A related human services field is one in which major course work includes the study of human behavior and development; with at least one year of full time or equivalent experience working with adults experiencing serious mental illness. Education must be from an accredited school, college, or university.
• Or, a Bachelor's degree and at least three years of full time or equivalent experience working with adults experiencing serious mental illness.

EXPERIENCE

• Minimum of one to three years experience working with serious mental illness required depending upon type of bachelor's degree.

KNOWLEDGE

• Knowledge of mental illness and symptoms, mental health system and supports, community social services systems.

SKILLS AND ABILITIES

• Good skills and demonstrated abilities in verbal and written communications, coordination/cooperation, follow-through, interpersonal relations, attention to detail, use of basic language and math, following verbal and written procedures and instructions, recording information verbally and in writing, internal and external public relations, working independently, verbal and physical crisis intervention techniques, planning, problem solving, negotiating, flexibility to change, decision making, scheduling own and others' work, counseling and evaluation techniques, organizing own and others' work and such others that are usually and customarily considered necessary for satisfactory completion of essential duties.

PERFORMANCE STANDARDS

• Must comply with all work related rules and standards including, but not limited to attendance. Must not present a direct threat to the safety or health of self or others.

WORKING CONDITIONS

• Job environment includes indoors, outdoors and office work. May be exposed to such environmental conditions as fumes, odors, dust, gasses, uncomfortable cold/heat, variable temperatures and uncomfortable noise; exposure to a potential hazard may occur when handling household cleaning chemicals; physical hazard may exist when dealing with unstable or difficult client/tenant. Overtime may be required from time to time. May require overnight and/or out of town travel, on-call duty from time to time.

PHYSICAL REQUIREMENTS

• Exerting up to 50 pounds of forces occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical activities including, but not necessarily limited to climbing, stooping, kneeling, crouching, reaching, sitting, standing, walking, feeling, talking, seeing, hearing, driving auto and van at varying frequency and intensity may be required to satisfactorily accomplish one or more of the essential duties.

MACHINES, TOOLS, EQUIPMENT, MATERIALS

• May include, but may not necessarily be limited to screw driver, stapler, computer, adding machine, telephone, heating & air conditioning units, hammer, drill, vacuum cleaner.

SAFETY EQUIPMENT

• May include but not necessarily limited to seat belt, rubber gloves, weight (lifting) belt. Special or unusual circumstances may require use of emergency safety equipment including but not limited to fire extinguisher and first aid equipment.

SPECIAL REQUIREMENTS

• Valid Florida driver's license, own transportation vehicle and vehicle insurance required.
• Must pass a Level 2 background check and drug screen.

Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit https://info.flclearinghouse.com.

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP