Tier 1 IT Helpdesk Technician for MSP

We are seeking an experienced Tier 1 Support Specialist to join our team! We offer paid training, a fun challenging environment, Benefits and Bonuses!

Responsibilities

• Install PC's at Client Locations
• Troubleshoot issues as they arise with workstations, Email, cloud services, printers and any other technology in use by the company.
• Manage Active Directory/ Exchange Online
• Setup and Troubleshoot network printers and other peripherals.
• Diagnose and repair software and hardware issues.
• Communicate and interact with end users and internal staff to resolve IT related issues.
• Answer helpdesk calls and log tickets in helpdesk system

Preferred Requirements

• Associates Degree in Information Systems or related field
• 1 year of relevant technical experience
• Microsoft Certifications a plus but not required.
• Strong knowledge of PC desktop support
• Basic Level knowledge of Server support
• Basic Level knowledge of Network Device Support
• Ability to Speak Spanish
• Excellent verbal and written communication skills
• Ability to work with minimal supervision.
• Valid driver's license.
• Dependable transportation.
• Ability to work some nights and weekends and as required.
• Must be able to lift 50 pounds.

To be considered for this position, please apply on Indeed but also send an email to [email protected] with a cover letter and the subject line: "F8 for Safemode". Applications without this subject line will not be reviewed.

Join us and help make a difference by providing top-notch IT support to our clients!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person