Tier 1 Technician

General Summary: InfoPathways is searching for a capable and motivated engineer to support in-person and remote users and clients.

Responsibilities:

· General network and account management
· Software deployment and management
· Installing hardware for both end user workstations and site wide servers
· Travel to client locations for in-person support
· Walking, and climbing; to lifting up to 50lbs
· Server patching and maintenance
· Cybersecurity monitoring and reporting
· Participation in both short-term and long-term projects
· Tracking of time entries and user interactions in ticketing system

Skills and Requirements:

· Experience with Microsoft Azure and Active Directories
· Ability to travel to client site
· Self-discipline and time management skills
· Great communication skills
· Ability to build rapport with VIPs and other clients
· Bachelor's degree or equivalent experience
· Cybersecurity or networking certificates encouraged

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person