Tier 2 Network Engineer (U.S.)

We are currently looking for a Tier 2 Network Engineer (U.S.) . We have 1 open position. Please apply and we can discuss!

Location : Remote

Salary : Up to $130,000 DOE, plus an additional $20,000 annual stipend for second-shift hours (4pm - 12am MST)

Benefits : Full benefits

Type : Direct Hire

Sponsorship Available : No

Must have skills :

• A minimum of three years of practical network engineering or support work within intricate enterprise settings, ideally gained through an MSP, VAR, SI, or a comparable consulting or client-facing background.
• Solid, hands-on expertise with Cisco routing and switching technologies.
• Proven ability to diagnose and resolve challenges spanning routing, switching, and complicated connectivity scenarios.
• A firm grasp of core networking concepts such as BGP, OSPF, VLANs, STP, trunking, VPNs, ACLs, and TCP/IP.
• Working knowledge across wider network domains including wireless and network security, along with familiarity with some mix of Cisco FMC/FTD/Firepower, Cisco SD-WAN/SD-Access, and Palo Alto/Panorama/Prisma.
• Fluency in English with the capability to clearly convey technical concepts to audiences that are both technical and non-technical.

Responsibilities :

• Take ownership of Tier 2 escalations covering Cisco routing, switching, wireless, security, firewalls, and SD-WAN environments, and drive complex issues through to root cause.
• Investigate and remediate tricky performance, connectivity, authentication, and uptime problems across the entire network rather than a single platform.
• Serve as a dependable escalation resource, independently working through unfamiliar issues and thoroughly documenting your findings, steps taken, and resolutions.
• Engage directly with a large enterprise client's IT staff on incidents, troubleshooting progress, status reports, and resolution activities while building trust with stakeholders.
• Assist with bringing new environments online, including setting up documentation and monitoring, and flag optimization opportunities, recurring problems, and potential risks.
• Collaborate with the Service Desk, Tier 3 Engineers, and broader infrastructure teams, help mentor junior staff, and contribute to SOPs and process improvements.

*If the above seems like a fit, then apply!!

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*