Tier 2 Picking & Packing Associate

Job Title: Tier 2 Picking & Packing Associate - Drone Scan Location: Charlotte, NC Onsite Responsibilities

• Manage the daily operations of the Tier 2 Picking & Packing team.
• Handle escalations from the Tier 2 Pick-Pack team.
• Ensure the team maintains a clean site and work environment.
• Ensure all processes and procedures are followed on-site by the Tier 1 Pick-Pack team.
• Ensure failed orders are reported to the Customer Support team.
• Provide support to on-site partners as required.
• Build and maintain relationships with partners through open communication.
• Perform order fulfillment and package loading.
• Communicate urgent issues to the Wipro customer designated Site Manager and Wipro customer team.
• Review stock and inventory management.
• Perform quarterly inventory audits.
• Train new Tier 1 Pick-Pack team members.

Required Skills

• Experience in picking and packing operations.
• Inventory management knowledge.
• Order fulfillment experience.
• Strong communication skills.
• Ability to handle operational escalations.
• Team coordination and support experience.
• Attention to detail and organizational skills

Have a Great Day!

Warm Regards,

Sania Wadhwa Technical Recruiter Contact Details: 609-755-5388 Email: [email protected] 4365 Route 1 South, Suite 105 Princeton, NJ 08540 www.applabsystems.com