TikTok MCN Operations Assistant

About the role

Learn our existing courses and support creator recruitment, enquiries, training administration and brand-project coordination. With instructor assessment and support, gradually deliver introductory modules to beginners. Fresh graduates are welcome.

Key responsibilities

• Respond to enquiries in Mandarin and Bahasa Malaysia; route job applicants, course participants and potential creator partners to the appropriate person.
• Maintain registration, reminders, attendance and follow-up records.
• Support social content preparation, basic filming, subtitles, publishing schedules and live-session preparation under approved guidance.
• Study existing courses, assist instructors, track assignments and feedback, and deliver introductory explanations after assessment.
• Maintain creator interests and project records; assist with samples, schedules, delivery follow-up and weekly enquiry, attendance and completion reports.

About you

• Fluent spoken Bahasa Malayu and Mandarin or English (Core requirement)
• Organised, reliable and attentive to records; able to follow up consistently and communicate course conditions accurately.
• Willing to learn practical e-commerce and content skills, practise explaining them and develop the ability to support new learners.
• No prior full-time experience required. Fresh graduates are welcome.
• Basic video editing, social media, teaching, event administration or customer-service experience (nice to have)