Title Processing Clerk (Real Estate)(Remote)

We are looking for an experienced Title Processing Clerk to help manage residential real estate files from opening through closing and post-closing.

Experience with ResWare (Qualia) or similar title production software is strongly preferred.

This is a hands-on processing position. You will work from established tasks and checklists inside our title production system and help make sure every file continues moving forward.

Primary ResponsibilitiesFile Intake & Setup

• Initiate/open new title orders
• Add listing and selling agents
• Add lender and loan processor information
• Obtain and enter buyer and seller contact information
• Enter current and post-closing addresses
• Review purchase agreements and order information for completeness

Title & Curative Support

• Order municipal lien searches
• Track title search and title commitment requirements
• Obtain missing documents and information
• Track outstanding title/curative requirements
• Coordinate with title agent, underwriting, vendors, and other parties
• Prepare files for title agent review

Settlement Processing

• Obtain and track surveys
• Obtain and track earnest money deposits
• Confirm seller marital status and other required file information
• Obtain Realtor commissions and CDAs
• Verify commission and delivery information
• Order and track HOA/estoppel information
• Obtain payoff information and authorizations
• Track outstanding settlement requirements

Closing Coordination

• Update closing dates in ResWare
• Send closing confirmations
• Confirm closing is scheduled
• Coordinate closing agent/notary
• Track lender funding and closing readiness
• Make sure required documents and information are received before closing

Post-Closing

• Receive and organize executed closing packages
• Review returned documents for completeness
• Track recording and post-closing requirements
• Assist with Owner's Policy preparation
• Track files through final policy delivery and completion

ResWare Task Management

A major part of this position is working the ResWare task queue every day.

You will be expected to:

• Complete assigned ResWare tasks
• Work tasks by due date and priority
• Document activity and file notes
• Upload and properly categorize documents
• Create follow-up tasks when something remains outstanding
• Follow up instead of allowing tasks to sit overdue
• Escalate problems to the title agent or closer when appropriate
• Keep each file moving to the next stage of the workflow

The goal is simple: if a task can be completed, complete it. If we're waiting on someone, follow up. If there is a problem, escalate it.

Important

Certain functions remain with the Title Agent/Closer, including final title examination, curative approval, final closing package approval, authorization to disburse funds, and other functions requiring title-agent approval.

The Processing Clerk's job is to make sure the file is organized, complete, followed up on, and ready for the Title Agent/Closer when their approval or expertise is required.

Ideal Candidate

• Previous residential title processing experience
• ResWare experience strongly preferred
• Understands the life cycle of a title file from order through policy
• Excellent follow-up and task-management skills
• Comfortable communicating with Realtors, lenders, buyers, sellers, HOAs, vendors, and title professionals
• Able to manage multiple files simultaneously
• Detail-oriented and comfortable following documented processes
• Able to recognize when something needs to be escalated rather than ignored

This is a great position for someone who enjoys the processing and task-management side of title and can independently keep files moving.

Pay: $15.00 - $17.00 per hour

Work Location: Remote