TLS Supervisor

Lead with Purpose. Develop Staff. Empower Independence.

Minds in Motion Initiative (MiMI) is seeking a dedicated, compassionate, and skilled Transitional Living Services (TLS) Supervisor to provide leadership and support within our residential and transitional living programs. This position plays a critical role in ensuring high-quality services, staff development, regulatory compliance, and positive outcomes for the individuals we support.

As a TLS Supervisor, you will lead and coach a team of Transitional Living Specialists while fostering a culture of accountability, collaboration, transparency, and person-centered care. You will serve as a resource to staff and help ensure that clients receive consistent, therapeutic support that promotes independence and personal growth. Information about the supervisor role responsibilities is drawn from Living Services NOC Supervisor.docx.

Position Summary

Under the direction of the Living Services Manager, the TLS Supervisor is responsible for overseeing daily program operations, staff performance, client support services, and regulatory compliance. The Supervisor will maintain knowledge of each client's support needs, interventions, cognitive functioning, and behavioral or mental health considerations while ensuring staff are effectively implementing individualized support plans.

The TLS Supervisor provides leadership through coaching, mentoring, problem-solving, and modeling best practices. This role requires strong communication skills, sound judgment, and the ability to balance client needs with operational responsibilities.

Essential Duties and Responsibilities

Leadership & Staff Development

• Supervise, mentor, and coach Transitional Living Specialists.
• Provide ongoing feedback, training, and support to ensure high-quality service delivery.
• Foster a positive team culture through open communication, transparency, and collaboration.
• Serve as a resource for staff during shifts and assist with problem-solving and decision-making.
• Support employee development and accountability through regular coaching and performance follow-up.

Program Operations

• Oversee day-to-day program operations and ensure client needs are met.
• Partner with program leadership to coordinate services and maintain continuity of care.
• Process and review weekly reports for accuracy and identify trends or concerns.
• Monitor staff completion of assigned duties and follow up on outstanding tasks.
• Ensure documentation is accurate, timely, and compliant with agency requirements.

Scheduling & Coverage

• Coordinate shift coverage and respond to staffing needs.
• Assist with workforce planning and schedule adjustments as necessary.

Client Services

• Ensure supportive and therapeutic services are delivered consistently.
• Maintain knowledge of client goals, interventions, behavioral supports, and progress.
• Support staff in implementing individualized support plans.
• Promote client independence, skill development, community integration, and personal success.
• Assist with crisis intervention and de-escalation when necessary.

Compliance & Quality Assurance

• Ensure compliance with agency policies, procedures, and applicable regulations.
• Oversee medication administration practices and medication management processes.
• Maintain program standards related to health, safety, and client well-being.
• Monitor quality assurance measures and support continuous improvement initiatives.

Qualifications

Required

• High School Diploma or GED required.
• At least two years of experience in residential services, behavioral health, mental health, developmental disabilities, or a related human services field.
• Previous leadership, supervisory, or mentoring experience preferred.
• Valid driver's license and insurable driving record.
• Ability to pass all required background checks.
• Strong organizational, communication, and problem-solving skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Proficiency with documentation and basic computer systems.

Preferred

• Associate's or Bachelor's degree in Human Services, Psychology, Social Work, or a related field.
• Experience supervising direct support professionals or residential staff.
• Experience with medication administration and regulatory compliance.
• Knowledge of Oregon residential care and community-based service requirements.

Core Competencies

The ideal candidate demonstrates proficiency in:

• Communication
• Intentional Engagement
• Mentoring People
• Stewardship
• Organization
• Leadership
• Accountability
• Team Development

Schedule

• Full-time.
• Flexibility to work occasional evenings, weekends, holidays, and overtime as needed to support operations.
• Availability to respond to urgent staffing or program needs.

What We Offer

• Competitive salary
• Medical, dental, and vision benefits (if eligible)
• Paid time off and holiday benefits
• Leadership development opportunities
• Supportive and mission-driven workplace culture
• Opportunity to make a lasting impact in the lives of individuals working toward greater independence

Apply Today

At Minds in Motion Initiative, we believe strong leadership creates meaningful change. If you are passionate about developing staff, supporting individuals in achieving independence, and leading with integrity and compassion, we encourage you to apply for our Transitional Living Services Supervisor position.

Minds in Motion Initiative is an Equal Opportunity Employer committed to creating an inclusive and supportive workplace for all employees and clients.

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