TM Manager DDM

Job Summary

The role is responsible to communicate and update sales force including advisors on various contests by providing them online/off line contest status, rewards achieved, etc through effective and efficient processes with accuracy and timeliness.

Job Context & Major Challenges

Job Context: The role is responsible to communicate and update sales force including advisors on various contests by providing them online/off line contest status, rewards achieved, etc through effective and efficient processes with accuracy and timeliness.

Job Challenges:

1. Adhering to TAT and accuracy in computing tentative updates is time consuming and tedious task due to multiple system. For every update (Introduction/Completion) we have to map the FLS & SLS code etc. from CMS system separately. One common system is not available for extracting the business details, tagging details, etc.
2. Manual and lengthy process which are time consuming and tedious. Automation of processes through use of IT can improve TATS, accuracy & efficiency

KRA (Accountabilities) & Supporting Actions

KRA1 Accuracy & TAT of Updates of contests

• Sending accurate MIS at desired frequency
• Ensuring TAT and effective communication
• Analysing and presenting MIS in different forms for ease of communication

KRA2 MIS Process Adherence

• Ensuring Maker Checker for correct MIS
• To work on improvement of MIS process and automation
• Contest trigger files & Upload

KRA3 Efficiency & Automation of contest MIS

• To automate the Contest MIS process with use of technology
• To constantly build efficiency and effectiveness

KRA4 TATS

• Prepare MIS for contest within timelines and compile the reports on time.
• To maintain the MIS/related records

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.