TMO Director

ob Responsibilities

• Initiate, lead and continuously improve PMO processes, policies, standards and governance across the organization.

• Build and maintain a standard PMO framework, methodology, templates and toolset for consistent project and program execution.

• Oversee all projects and programs within the PMO portfolio, including business, IT, audit & compliance, and strategic initiatives.

• Conduct project portfolio reviews and manage resourcing capacity/demand, and the intake and prioritization of new project requests.

• Partner with business functions to facilitate effective, cross-functional governance that provides clear visibility into portfolio status.

• Conduct ROI and viability analysis on each project prior to presentation to the Board of Directors.

• Track the status of program deliverables and milestones, and support adoption of the project lifecycle and its deliverables.

• Coordinate program-level risk and issue management, monitoring initiatives as they transition into normal service.

• Coordinate the regular project and program reporting cycle, project governance arrangements, post-project reviews, and program-level workshops, including logistics and travel arrangements.

• Coordinate budget reporting on program expenditure with Finance.

• Collaborate with senior leadership to define the transformation vision, objectives and roadmap in alignment with the organization's strategic goals.

• Proactively identify transformation opportunities across process optimization, technology adoption, cultural shift and new business model development.

• Provide senior-level oversight and guidance to project managers within the portfolio, ensuring adherence to methodology, timelines, budgets and quality standards.

• Efficiently allocate financial, human and technological resources across initiatives to maximize impact and ensure successful delivery.

• Identify, assess and mitigate risks and obstacles that could impede transformation progress, developing contingency plans as needed.

• Establish and monitor KPIs and metrics to track progress, effectiveness and benefits realization, providing regular, transparent reporting to stakeholders.

• Lead change management efforts, including communication plans, training and employee support for new technologies, processes and ways of working.

• Build and maintain strong relationships with stakeholders at all levels - executive leadership, business unit heads, employees and external partners - to secure buy-in and manage expectations.

Qualification

• Bachelor’s or higher in IT or Business Administration or related fields.
• Minimum of 15+ years of experience in program management, project management or consultant role.
• Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple commercial, technical and operations teams.
• Project Management Professional (PMP) certifications is a plus.
• Proficient in Project management tools; such as HIVE, Write, Asana and Microsoft Tools.
• High level management experience with attention to details.
• Established Leadership skills and reliability
• Excellent written and verbal communications
• Financial acumen