Toc H Warden

Toc H Warden, Weirside – Job Description and Person Specification

Post details

Job title: Warden, Weirside

Hours: 5 hours per week, flexible to fit bookings and property needs

Responsible to: Chief Executive

Location: Chapel Stile, Lake District

Pay: £18 per hour plus agreed travel expenses

Contract: Permanent with a 3-month probationary period

About Toc H and Weirside

Toc H began in the trenches of the First World War as a place of belonging, open to everyone regardless of rank or background. Today it is a small charity rebuilding its work around the dignity and equality of every person, and the conviction that we are made by our relationships.

Weirside is Toc H's hostel in the Lake District, used by groups who come to stay, walk and spend time together. It has two dormitories and two bunk rooms, with a large living area and a kitchen. It has a beautiful location in Langdale directly adjacent to the river.

Purpose of the role

The Warden looks after Weirside on Toc H's behalf. You will manage bookings, keep the building safe and in good order, oversee contractors, and make sure basic health and safety and fire checks are carried out and recorded. You will be the local face of Toc H for guests and neighbours, and the person who notices when something needs attention.

Main responsibilities

Bookings and guests

• Manage enquiries and bookings, keeping the booking calendar and records up to date.
• Issue booking confirmations, terms and house information, and collect deposits and payments or pass details to the office.
• Arrange door code access, check-in and check the building before and after each stay.
• Be a point of contact for guests during stays, by phone where needed.

Property management

• Inspect the building and grounds regularly, reporting repairs and maintenance needs.
• Arrange routine cleaning, laundry and changeovers through the cleaner.
• Keep an inventory of furniture, equipment and supplies, and reorder as needed.
• Make sure the building is secure and manage keys and access.

Contractors

• Obtain quotes, arrange access and supervise contractors for repairs, servicing and maintenance.
• Check work is completed satisfactorily before invoices are approved.
• Keep a schedule of servicing, including boiler, electrical, water and fire equipment.

Fire safety and health and safety

• Carry out and record weekly fire alarm tests and regular checks of emergency lighting, extinguishers and escape routes.
• Keep the fire logbook and fire risk assessment information up to date and arrange the annual review.
• Make sure guests receive fire and safety information on arrival.
• Keep an overview of basic health and safety: first aid supplies, accident reporting, legionella and water checks, and safe storage.
• Report any incident or safety concern promptly to the Chief Executive.

General

• Keep simple records of hours, bookings and expenses.
• Build good relationships with neighbours and the local community.
• Take on other reasonable duties appropriate to the role.

Person specification

Essential

Experience

• Looking after a building, such as a hall, hostel, holiday let or church premises.
• Arranging and overseeing tradespeople or contractors

Knowledge

• Basic understanding of fire safety checks and health and safety in a building used by the public

Skills

• Well organised, with clear record keeping
• Good communication with guests, contractors and neighbours

Personal Qualities

• Reliable, practical and able to work independently
• Friendly and welcoming to people from all backgrounds

Values

• Sympathy with Toc H's commitment to human dignity, equality and the importance of relationships

Other

• Lives within easy reach of Weirside and can respond to issues at short notice

Desirable

Experience

• Running a booking system for a venue or accommodation.
• Working with a charity or community organisation

Knowledge

• Fire marshal, first aid or health and safety training (or willingness to train)

Skills

• Confident with email, online calendars and simple spreadsheets

Personal Qualities

• Practical DIY skills

Other

• Full driving licence and own transport

How to apply

Please send a CV or a short letter describing your relevant experience, to [email protected] we will review applications and conduct interviews on a rolling basis. Informal conversations about the role are welcome; contact Paul Hackwood on 020 8057 4203. This post requires a basic DBS check. Toc H is committed to equality and welcomes applications from everyone.

Pay: £18.00 per hour

Expected hours: 5.0 per week

Benefits:

• On-site parking

Work Location: Hybrid remote in Ambleside LA22 9JE