Tokyo Data Center Operations Engineer

Who we are:

Where performance meets sustainability, Digital Edge is a leading data center platform in Asia Pacific, delivering sustainable, next-generation, AI-ready digital infrastructure at scale. Headquartered in Singapore and backed by Stonepeak, we operate a rapidly expanding platform with over 30 data centers and 1.8GW of secured IT power across key markets.

Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering the populations they serve. We differentiate through execution – delivering at speed and at scale while combining global standards with deep local expertise. This enables us to provide consistent, sustainable and high-performance infrastructure for hyperscalers and enterprises across the region.

As Asia Pacific’s digital transformation accelerates, Digital Edge is building the infrastructure that powers the next wave of AI and cloud growth. Joining Digital Edge means being part of a high-growth platform at the forefront of AI and cloud infrastructure, where you can make a tangible impact on Asia-Pacific’s digital future.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.
• Responsibility: We do what’s right for our people and the planet.

What we need:

Reporting to the Site Manager, Japan, this role will perform the fundamental function to keep operational readiness of DE’s data center environment in daily operation on 24/7 shift both in Japanese and English. This role will be based in Osaka, Japan.

Key responsibilities:

• Assist in racks and stacks customer equipment
• Installs/Tests/Modifies/troubleshoots cross connects per SOPs and ensures proper cable management of: fiber, twisted pair copper, coax and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.) and ensures test results are aligned with industry standards
• Maintains detailed written records of all work activity
• Build, assess and continually improve internal and externally-facing controlled documentation
• Responsible for monitoring customer applications and DE’s operational architecture
• Respond to alarms in accordance with DE procedures

Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

The successful candidate:

• Experience in Customer Service, Operation Centers or Datacenters
• Experience of Copper / Fiber Cabling techniques (Installation, Termination & Testing)
• Knowledge of data center environments or previous ISP or Telco background
• Baseline knowledge of network, facilities and security-oriented monitoring systems
• Good written and spoken Japanese and English is preferred

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.